Installation issues

[Redraiderr2009]

I have been installing both network and standalone deployments of AutoCAD 2011 and have recently been running into a problem on just some mahcines. I have been installing as an administrator and the users are power users. After install I fire up AutoCAD as an administrator and it seems to be fine. Then I log on as the power user and I find that the registry entries are not beeing added when it starts up for the first time. I have tried the clean install method of removing all Autodesk folders in "All Users, Current User, Common Files, Program Files, Application Data, and Local Settings". Turned off all virus and malware programs. The only way I have been able to solve the issue is to find a machine that works and export the HKEY_LOCAL_USER and HKEY_LOCAL_MACHINE software AutoCAD settings.

Any help explaining why this is not installing correctly on several machines and then installing correctly on others would be a great help.

Thanks,

-Russell

[TravisNave]

How are you launching AutoCAD as the non-administrative user?  I assume this is Windows XP?

[Redraiderr2009]

I install as administrator at their computer and fire up AutoCAD, Log off Administrator,  log on as the power user and fire it up. And yes it is Windows XP Pro.

[TravisNave]

Specifically, how are you firing up AutoCAD?  Desktop icon? 

[Redraiderr2009]

Yes the desktop icon.

[TravisNave]

Generally that works for Power Users.  I would imagine that if you temporarily elevate the privileges of your Power Users to local Admins, then the product will launch fine? 

[Redraiderr2009]

Tried that too, but still had the same issue.

[TravisNave]

That's just ridiculous then. 

[Redraiderr2009]

Telling me??

I even installed it from a dvd disk (instead of a depolyment) with the user as an administrator and still would not work. Out of about 50 machines I have had about 6 or 7 do this. Most of the machines are configured the same, no real variance in software. Until then I guess my solution of exporting the registry items and installing them will have to do.

Thanks,

-Russ

[Redraiderr2009 · Accepted solution]

The problem was that the malware software changed the administrator setting to debugger/programmer.

[TravisNave]

Thanks for the update.  This sometimes is also changed by Microsoft Office updates, I have found.