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Installation issues on Mac for Maya

5 REPLIES 5
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Message 1 of 6
nealescullion
1656 Views, 5 Replies

Installation issues on Mac for Maya

Hi there I have Mac OSX 10.6.4 and plenty of free space so I am confused to be getting on the install screen for Maya a message saying Install failed on exit Could anyone help me out here?

BTW I am using the student licensing version.

Cheers

 

5 REPLIES 5
Message 2 of 6

Ok I have managed to install by removing the Directconnect options as that was what was failing to install.

How will this affect my program? and how can I get around this issue?

Again thanks.

Message 3 of 6

You can ignore this error on Mac/Linux.

 

please read about direct connect here

 

http://usa.autodesk.com/getdoc/id=DL15012100

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Message 4 of 6

Thanks very much that clears things up.

Message 5 of 6
nicoley
in reply to: nealescullion

How did you uninstall the DirectConnect option?

 

Message 6 of 6
nicoley
in reply to: nicoley

I tried deleting the Maya folder and re-installing the software without the two Direct Connect items. I put my license number and product code in the installation dialog. This time I didn't get the installation failed message, but it still didn't work. When I started up Maya, I got a long error message that said:

 

License was not obtained

Tried Maya 2011 (657C1 2011.0.0.F), error 20

 

License method:

environment variable MAYA_LICENSE_METHOD='standalone'

 

Product choice:

environment variable MAYA_LICENSE='unlimited'

 

License file override:

environment variable MAYA_ALT_EN is not set

 

What should I try next?

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