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installation issue for maya 2012

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Message 1 of 3
exarchian
345 Views, 2 Replies

installation issue for maya 2012

I am trying to install maya 2012 for the first time and have only gotten up to the stage for the product information.  I have put in the serial # and product key but the next button won't light up and allow for the next step

2 REPLIES 2
Message 2 of 3
amanda.k
in reply to: exarchian

Hello Theodore,

 

Welcome to the community!

 

Please Private Message me your Serial Number and Product Key (click on my amanda.k profile name and then “Send this user a private message”) and I'll take a look at why this could be happening. Please make sure you are inputting the correct Serial Number info the correct year of product (for example, a Maya 2012 Serial Number will not be able to activate the 2013 product). Also, if you could capture a screenshot to send, that would be helpful as well.


Amanda Kinley
Community Program Manager
Message 3 of 3
exarchian
in reply to: amanda.k

thanks for the reply, l deleted the req but not before i noticed that l
miss a digit in the product code.(400-45454545). i am installed thanks
agian for your support.

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