Installation & Licensing

Installation & Licensing

New Member
1 Posts
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Registered: ‎11-16-2011
Post 1 of 2

Installation Help

190 Views, 1 Replies
11-16-2011 10:52 PM

I am trying to install AutoCAD 2012 on my laptop 64-bit. But I consistently get this message when beginning the installation that says "Installer detects running programs that need to be closed: AutoCad (acad.exe)."  However, I have no other programs opened and my Task Manager shows no other programs opened.  I do have AutoCAD 2011 installed currently, do I need to uninstall that before I can move on?




Product Support
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Registered: ‎05-21-2010
Post 2 of 2

Re: Installation Help

11-17-2011 08:05 AM in reply to: mmarliu


Please check the process for all the users in the task manager (default only shows process started by you)

acad.exe must be running in the background. 

Rebooting the machine is good idea to clear any memory issues.


uninstalling 2011 is not required for 2012 installation. 


If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!
For more tips & tricks:

Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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