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Installation failure with Autodesk Maya 2014

4 REPLIES 4
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Message 1 of 5
rjamesrundle
3752 Views, 4 Replies

Installation failure with Autodesk Maya 2014

I'm trying to install autodesk maya 2014, yet while I install it, it says that theres a decompression failure, then it says that the overall installation has failed. I click on the installation log file and it says:

 

2013/6/23:14:54:24    James    JAMES-2010    === Setup started on JAMES-2010 by James ===
2013/6/23:14:54:24    James    JAMES-2010    Path_Length: 151
2013/6/23:14:54:24    James    JAMES-2010    Current Directory C:\Autodesk\Autodesk_Maya_2014_wi_en-US
2013/6/23:14:54:24    James    JAMES-2010    Launch
2013/6/23:14:54:24    James    JAMES-2010    CommandLine    /url "http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/Autodesk_Maya_2014_wi_en-US_Setup.exe" /SN 900-21576417 /PK 657F1 /student /skipEULA /akamai /auth  /sid        
2013/6/23:14:54:24    James    JAMES-2010    Path_Length: 151
2013/6/23:14:54:24    James    JAMES-2010    Current Directory C:\Users\JAMES~1.NEP\AppData\Local\Temp\_AIF884.tmp
2013/6/23:14:54:31    James    JAMES-2010    === Setup ended ===

2013/6/23:14:54:25    James    JAMES-2010    === Setup started on JAMES-2010 by James ===
2013/6/23:14:54:25    James    JAMES-2010    Path_Length: 151
2013/6/23:14:54:25    James    JAMES-2010    Current Directory C:\Users\JAMES~1.NEP\AppData\Local\Temp\_AIF884.tmp
2013/6/23:14:54:25    James    JAMES-2010    Launch
2013/6/23:14:54:30    James    JAMES-2010    Download    Skipped    SETUP_CONFIG    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/S...
2013/6/23:14:54:31    James    JAMES-2010    PageOpen    LaunchDialog        
2013/6/23:14:54:37    James    JAMES-2010    PageOpen    LicenseDialog        
2013/6/23:14:54:37    James    JAMES-2010    PageOpen    ProductInfoDialog        
2013/6/23:14:54:37    James    JAMES-2010    PageOpen    ProductSelectionDialog2        
2013/6/23:14:54:54    James    JAMES-2010    PageOpen    FullProgressDialog        
2013/6/23:14:54:55    James    JAMES-2010    Download    Play    DIRECTX    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/D...
2013/6/23:14:54:58    James    JAMES-2010    Download Error    DIRECTX    Decompressing failed    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/D...
2013/6/23:14:54:59    James    JAMES-2010    Download    Aborted    DIRECTX    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/D...
2013/6/23:14:54:59    James    JAMES-2010    Install    DirectX® Runtime    Failed    Download Failed, Installation aborted, Result=1603
2013/6/23:14:54:59    James    JAMES-2010    Download    Play    Maya    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/M...
2013/6/23:14:55:03    James    JAMES-2010    Download Error    Maya    Decompressing failed    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/M...
2013/6/23:14:55:05    James    JAMES-2010    Download    Aborted    Maya    http://studentsdownload.autodesk.com/SWDLDNET3/2014/MAYA/WI/{DE3F75AA-44EA-4ECA-8677-F9DF086ADD0C}/M...
2013/6/23:14:55:05    James    JAMES-2010    Install    Autodesk® Maya® 2014    Failed    Download Failed, Installation aborted, Result=1603

 

It says right there at the end that this is a 1603, so what am I supposed to do?

 

Thank you

4 REPLIES 4
Message 2 of 5
TravisNave
in reply to: rjamesrundle

Welcome to the forums!

 

It appears that the download and extraction is failing.  You might try downloading by a different method, on another computer, or downloading the trial version.

 

Problems downloading the Autodesk software and/or CRC errors may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
Kylie-Rouve
in reply to: rjamesrundle

Hi there,

 

I too have problems installing Maya 2014. I have tried 2015, downloaded numerous times and tried reinstalling. Both Maya 2014 and 2015 fail to install just a few seconds after installation starts.  Please help!

 

Log file for Maya 2014:

 

2014/5/17:21:48:14    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:14    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:14    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:14    Kylie    KYLIE-PC    Launch
2014/5/17:21:48:18    Kylie    KYLIE-PC    PageOpen    LaunchDialog        
2014/5/17:21:48:21    Kylie    KYLIE-PC    PageOpen    LicenseDialog        
2014/5/17:21:48:06    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:06    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:06    Kylie    KYLIE-PC    Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/17:21:48:06    Kylie    KYLIE-PC    Launch
2014/5/17:21:48:06    Kylie    KYLIE-PC    CommandLine            
2014/5/17:21:48:06    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:06    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:26    Kylie    KYLIE-PC    === Setup ended ===

2014/5/17:21:48:28    Kylie    KYLIE-PC    PageOpen    ProductInfoDialog        
2014/5/17:21:49:25    Kylie    KYLIE-PC    PageOpen    ProductSelectionDialog2        
2014/5/17:21:51:21    Kylie    KYLIE-PC    PageOpen    FullProgressDialog        
2014/5/17:21:51:21    Kylie    KYLIE-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/17:21:51:37    Kylie    KYLIE-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603
2014/5/17:21:51:39    Kylie    KYLIE-PC    PageOpen    InstallCompleteDialog        
2014/5/17:21:51:51    Kylie    KYLIE-PC    === Setup ended ===

2014/5/18:11:22:36    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:36    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:36    Kylie    KYLIE-PC    Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/18:11:22:36    Kylie    KYLIE-PC    Launch
2014/5/18:11:22:36    Kylie    KYLIE-PC    CommandLine            
2014/5/18:11:22:36    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:36    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:58    Kylie    KYLIE-PC    === Setup ended ===

2014/5/18:11:22:40    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:40    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:40    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:40    Kylie    KYLIE-PC    Launch
2014/5/18:11:22:58    Kylie    KYLIE-PC    PageOpen    LaunchDialog        
2014/5/18:11:23:54    Kylie    KYLIE-PC    PageOpen    LicenseDialog        
2014/5/18:11:23:58    Kylie    KYLIE-PC    PageOpen    ProductInfoDialog        
2014/5/18:11:24:03    Kylie    KYLIE-PC    PageOpen    ProductSelectionDialog2        
2014/5/18:11:24:07    Kylie    KYLIE-PC    PageOpen    FullProgressDialog        
2014/5/18:11:24:07    Kylie    KYLIE-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/18:11:24:17    Kylie    KYLIE-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603

 

***ALSO AUTODESK DIRECT CONNECT:

 

2014/5/17:21:48:14    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:14    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:14    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:14    Kylie    KYLIE-PC    Launch
2014/5/17:21:48:18    Kylie    KYLIE-PC    PageOpen    LaunchDialog        
2014/5/17:21:48:21    Kylie    KYLIE-PC    PageOpen    LicenseDialog        
2014/5/17:21:48:06    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:06    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:06    Kylie    KYLIE-PC    Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/17:21:48:06    Kylie    KYLIE-PC    Launch
2014/5/17:21:48:06    Kylie    KYLIE-PC    CommandLine            
2014/5/17:21:48:06    Kylie    KYLIE-PC    Path_Length: 151
2014/5/17:21:48:06    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:26    Kylie    KYLIE-PC    === Setup ended ===

2014/5/17:21:48:28    Kylie    KYLIE-PC    PageOpen    ProductInfoDialog        
2014/5/17:21:49:25    Kylie    KYLIE-PC    PageOpen    ProductSelectionDialog2        
2014/5/17:21:51:21    Kylie    KYLIE-PC    PageOpen    FullProgressDialog        
2014/5/17:21:51:21    Kylie    KYLIE-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/17:21:51:37    Kylie    KYLIE-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603
2014/5/17:21:51:39    Kylie    KYLIE-PC    PageOpen    InstallCompleteDialog        
2014/5/17:21:51:51    Kylie    KYLIE-PC    === Setup ended ===

2014/5/18:11:22:36    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:36    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:36    Kylie    KYLIE-PC    Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/18:11:22:36    Kylie    KYLIE-PC    Launch
2014/5/18:11:22:36    Kylie    KYLIE-PC    CommandLine            
2014/5/18:11:22:36    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:36    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:58    Kylie    KYLIE-PC    === Setup ended ===

2014/5/18:11:22:40    Kylie    KYLIE-PC    === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:40    Kylie    KYLIE-PC    Path_Length: 151
2014/5/18:11:22:40    Kylie    KYLIE-PC    Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:40    Kylie    KYLIE-PC    Launch
2014/5/18:11:22:58    Kylie    KYLIE-PC    PageOpen    LaunchDialog        
2014/5/18:11:23:54    Kylie    KYLIE-PC    PageOpen    LicenseDialog        
2014/5/18:11:23:58    Kylie    KYLIE-PC    PageOpen    ProductInfoDialog        
2014/5/18:11:24:03    Kylie    KYLIE-PC    PageOpen    ProductSelectionDialog2        
2014/5/18:11:24:07    Kylie    KYLIE-PC    PageOpen    FullProgressDialog        
2014/5/18:11:24:07    Kylie    KYLIE-PC    Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/18:11:24:17    Kylie    KYLIE-PC    Install    Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86)    Failed    Installation aborted, Result=1603

Message 4 of 5
Sheenu
in reply to: rjamesrundle

I'm having the same exact problem.

Message 5 of 5
Sheenu
in reply to: TravisNave

Tried that and it still didn't work. 

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