Installation & Licensing

Installation & Licensing

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Member
blackcutwitch
Posts: 3
Registered: ‎10-04-2012
Message 1 of 5 (546 Views)

Installation fail on Windows 7 x64

546 Views, 4 Replies
10-04-2012 12:54 PM

Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619   Getting this when it is half way through dowload and installation.  It gets to about 1.9G then says autodesk 3ds Max failed.

*Expert Elite*
TravisNave
Posts: 10,267
Registered: ‎01-14-2005
Message 2 of 5 (541 Views)

Re: Installation fail on Windows 7 x64

10-04-2012 01:02 PM in reply to: blackcutwitch

That's not the culprit.  Your failure will be above the rollback.

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Member
blackcutwitch
Posts: 3
Registered: ‎10-04-2012
Message 3 of 5 (534 Views)

Re: Installation fail on Windows 7 x64

10-04-2012 01:46 PM in reply to: TravisNave

You're right, about here I think

Download    Aborted    MAX    http://studentsdownload.autodesk.com/SWDLDDLM/2013/3DSMAX/WI/{5AE85775-089E-4B13-890D-83D19EC7E840}/...
2012/10/4:20:33:35    CJP    CJP-THINK    Install    Autodesk® 3ds Max 2013    Failed    Download Failed, Installation aborted, Result=1603

 

Poor internet connection maybe?

*Expert Elite*
TravisNave
Posts: 10,267
Registered: ‎01-14-2005
Message 4 of 5 (530 Views)

Re: Installation fail on Windows 7 x64

10-04-2012 01:56 PM in reply to: blackcutwitch

Yep, the download failed.  You might check your connection and try again.  The download is large (approaching 400mb.)

 

 

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Member
blackcutwitch
Posts: 3
Registered: ‎10-04-2012
Message 5 of 5 (515 Views)

Re: Installation fail on Windows 7 x64

10-05-2012 02:36 AM in reply to: blackcutwitch

Thank you.  I gave up and used the browser download.  Hopefully it is all there, it installed fine so now to use it  - to the Max of course :smileyhappy:

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