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installation error moldflow adviser

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javier.escoda
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installation error moldflow adviser

When I run the program adviser ultimate Moldflow 2015 I get a new window with information about an error.PC dont't let me use the program. Attached image to try to fix it. Thanks for the help.

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brad_hurley
in reply to: javier.escoda

Hello Javier,

 

Sorry to hear you are reporting problems with Moldflow Advisor 2015.  I have removed the screen shot you posted for your security. You do not want to post any information such as ip addresses, hostnames or serial numbers.  You are getting the error message "A security failure has occured. Check the following..." with a standalone install, this usually indicates the product was installed with the incorrect product key.  You will need to reinstall the software using the correct product key '572G1'. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.



BHurley
Autodesk, Inc.

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