Installation & Licensing

Installation & Licensing

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New Member
Angad93
Posts: 1
Registered: ‎11-20-2013
Message 1 of 7 (622 Views)
Accepted Solution

Installation error in Autocad 2014 for mac

622 Views, 6 Replies
11-20-2013 12:32 PM

as i start the installation process and fill in the serial ,press continue...as the installation starts in seconds it shows a installation error

i have tried to download the file again and carry the same process but the same result 

plzz help!

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 2 of 7 (609 Views)

Re: Installation error in Autocad 2014 for mac

11-20-2013 02:21 PM in reply to: Angad93

Hello Angad and welcome to the Autodesk Community!

 

Which Mac OS are you working with?


Did you install from a disc or virtual download?

 

You may want to try uninstalling and then re-downloading from a new location.

 

Please let me know how it goes. Thanks!



Jessica Thrasher
Member
lee-devil
Posts: 3
Registered: ‎02-06-2014
Message 3 of 7 (516 Views)

Re: Installation error in Autocad 2014 for mac

02-06-2014 05:46 PM in reply to: Angad93

I'm having the same (or similar) problem. When I try to install 2014 for Mac, the installer gets through most of the process, but then when validating packages, says "The installer encountered an error that caused the installation to fail."

 

I am running a Macbook Pro 9,2. Plenty of disc space. I assume the error is due to this:

 

This is a new computer, but I transferred in the hard drive from my old laptop, rather than having to reinstall everything. Everything else seems to be working well, but the student copy of Autocad 2013 was crashing at startup, and nothing I tried was working. I decided to try reinstalling Autocad, and so chose to install the student version of 2014.

 

I'm wondering if, even though I uninstalled 2013 (using the Autodesk uninstall app), there's some file somewhere that is left over from the old installation that is gumming up the works.

 

Thanks!

Member
lee-devil
Posts: 3
Registered: ‎02-06-2014
Message 4 of 7 (515 Views)

Re: Installation error in Autocad 2014 for mac

02-06-2014 05:48 PM in reply to: lee-devil
I'm running 10.9, doing a browser install. I've tried redownloading, to no avail.
Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 5 of 7 (498 Views)

Re: Installation error in Autocad 2014 for mac

02-07-2014 08:48 AM in reply to: lee-devil

Hi Lee and welcome to the Autodesk Community!

 

Will you try this solution to see if it resolves your issue. If not, please respond to the post with further details including error messaging.

 

Thank you!



Jessica Thrasher
Member
lee-devil
Posts: 3
Registered: ‎02-06-2014
Message 6 of 7 (468 Views)

Re: Installation error in Autocad 2014 for mac

02-12-2014 03:39 AM in reply to: jessica.t

Hi Jessica - thanks! That did the trick.

 

Best wishes,
Lee

Community Manager
jessica.t
Posts: 1,445
Registered: ‎02-28-2012
Message 7 of 7 (457 Views)

Re: Installation error in Autocad 2014 for mac

02-12-2014 03:15 PM in reply to: lee-devil

Awesome! You're welcome! And if you have any other questions just let us know! :smileyhappy:



Jessica Thrasher
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