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Installation complete. Some products failed to install.

3 REPLIES 3
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Message 1 of 4
erics01
671 Views, 3 Replies

Installation complete. Some products failed to install.

Hi, I tried installing the Autodesk AutoCAD 2015 software and I keep getting this message. 

AutoCAD problem.JPG

 

How in the world do I solve this problem? I need a simple solution and not a complete in depth essay on how to solve the problem. Thank you.

3 REPLIES 3
Message 2 of 4
erics01
in reply to: erics01

Heres my installation log

 

 

2014/9/4:13:23:25 Soto SOTO-HP === Setup started on SOTO-HP by Soto ===
2014/9/4:13:23:25 Soto SOTO-HP Path_Length: 157
2014/9/4:13:23:25 Soto SOTO-HP Current Directory C:\Autodesk\AutoCAD_2015_English_Win_32_64bit_R1_wi_en-us
2014/9/4:13:23:25 Soto SOTO-HP Launch
2014/9/4:13:23:25 Soto SOTO-HP CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/AutoCAD_2015_English_Win_32_64bit_R1_wi_en-us_Setup... /SN 900-39071229 /PK 001G1 /student /akamai /skipEULA /auth authparam /sid SESSION_ID
2014/9/4:13:23:25 Soto SOTO-HP Path_Length: 157
2014/9/4:13:23:25 Soto SOTO-HP Current Directory C:\Users\Soto\AppData\Local\Temp\_AI4902.tmp
2014/9/4:13:24:23 Soto SOTO-HP === Setup ended ===

2014/9/4:13:23:28 Soto SOTO-HP === Setup started on SOTO-HP by Soto ===
2014/9/4:13:23:28 Soto SOTO-HP Path_Length: 157
2014/9/4:13:23:28 Soto SOTO-HP Current Directory C:\Users\Soto\AppData\Local\Temp\_AI4902.tmp
2014/9/4:13:23:28 Soto SOTO-HP Launch
2014/9/4:13:23:31 Soto SOTO-HP Download Play SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/SETUP_x64.ta...
2014/9/4:13:24:23 Soto SOTO-HP Download Complete SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/SETUP_x64.ta...
2014/9/4:13:24:23 Soto SOTO-HP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Soto\AppData\Local\Temp\_AI4902.tmp\Setup\AcSetup.dll
2014/9/4:13:24:23 Soto SOTO-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2014/9/4:13:24:23 Soto SOTO-HP PageOpen LaunchDialog
2014/9/4:13:25:34 Soto SOTO-HP PageOpen LicenseDialog
2014/9/4:13:25:34 Soto SOTO-HP PageOpen ProductInfoDialog
2014/9/4:13:25:34 Soto SOTO-HP PageOpen ProductSelectionDialog2
2014/9/4:13:25:56 Soto SOTO-HP Uninstall Autodesk® ReCap™ Succeeded
2014/9/4:13:25:56 Soto SOTO-HP PageOpen FullProgressDialog
2014/9/4:13:25:57 Soto SOTO-HP Download Play VCREDIST2012X86UPD4 http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/VCREDIST2012...
2014/9/4:13:26:00 Soto SOTO-HP Download Complete VCREDIST2012X86UPD4 http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/VCREDIST2012...
2014/9/4:13:26:00 Soto SOTO-HP Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Soto\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2014/9/4:13:26:52 Soto SOTO-HP Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Succeeded
2014/9/4:13:26:52 Soto SOTO-HP Download Play VCREDIST2012X64UPD4 http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/VCREDIST2012...
2014/9/4:13:26:55 Soto SOTO-HP Download Complete VCREDIST2012X64UPD4 http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/VCREDIST2012...
2014/9/4:13:26:55 Soto SOTO-HP Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Soto\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2014/9/4:13:27:52 Soto SOTO-HP Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Succeeded
2014/9/4:13:27:53 Soto SOTO-HP Download Play DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/DIRECTX.tar....
2014/9/4:13:27:58 Soto SOTO-HP Download Complete DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/DIRECTX.tar....
2014/9/4:13:27:58 Soto SOTO-HP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/9/4:13:29:19 Soto SOTO-HP Install DirectX Runtime Succeeded
2014/9/4:13:29:20 Soto SOTO-HP Download Play CM http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/CM.tar.lzma2
2014/9/4:13:29:39 Soto SOTO-HP Download Complete CM http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/CM.tar.lzma2
2014/9/4:13:29:39 Soto SOTO-HP Installing Autodesk Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2015" SETUP_PACKAGECODE={E5C1CEF2-523C-456E-B0A7-DE574483ACD4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/9/4:13:30:19 Soto SOTO-HP Install Autodesk Material Library 2015 Succeeded
2014/9/4:13:30:20 Soto SOTO-HP Download Play CMILB http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/CMILB.tar.lz...
2014/9/4:13:31:02 Soto SOTO-HP Download Error CMILB <B>Connection has expired.</B>Please Install Now again from the Autodesk website. http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/CMILB.tar.lz...
2014/9/4:13:31:02 Soto SOTO-HP Download Aborted CMILB http://trial2.autodesk.com/SWDLDNET4/2015/ACD/WI/{E1E3C783-665C-40FD-A988-D99EE720CBE1}/CMILB.tar.lz...
2014/9/4:13:31:02 Soto SOTO-HP Install Autodesk Material Library 2015 - Base Image Library Failed Download Failed, Installation aborted, Result=1603
2014/9/4:13:31:34 Soto SOTO-HP Rollback Autodesk Material Library 2015 Succeeded
2014/9/4:13:31:34 Soto SOTO-HP Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2014/9/4:13:31:34 Soto SOTO-HP Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2014/9/4:13:31:34 Soto SOTO-HP Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619

Message 3 of 4
TravisNave
in reply to: erics01

Your download is aborting. 

 

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 4
TravisNave
in reply to: TravisNave

Here is a howto video that I created.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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