Installation & Licensing

Installation & Licensing

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Contributor
Poly1965
Posts: 11
Registered: ‎08-29-2012
Message 1 of 5 (309 Views)

Install Now AutoCAD 2013

309 Views, 4 Replies
02-01-2013 11:12 PM

I'm not able to download AutoCAD 22013 to my computer.  What is the 800 number to call for technical support?

*Expert Elite*
DarrenP
Posts: 7,671
Registered: ‎09-13-2007
Message 2 of 5 (289 Views)

Re: Install Now AutoCAD 2013

02-02-2013 06:58 AM in reply to: Poly1965

support is through the resellers not through autodesk

Contributor
Poly1965
Posts: 11
Registered: ‎08-29-2012
Message 3 of 5 (270 Views)

Re: Install Now AutoCAD 2013

02-02-2013 08:26 AM in reply to: DarrenP

I disagree,  I had help last year with installation problems with an Autodesk representative.  

 

Thanks for your help, anyways.

 

 

 

Contributor
Poly1965
Posts: 11
Registered: ‎08-29-2012
Message 4 of 5 (270 Views)

My Software

02-02-2013 11:16 AM in reply to: Poly1965

I have tried numerous times to download my AutoCAD and Inventor from "My Software", but it doesn't give me this option.  The instruction says to download the software again from the "Free Trial".  I did, but it sends me back to “my software”.  In other words, I’m just going in circles.

 

I will be starting school again in two weeks with a full schedule.

 

I truly would like an Autodesk representative to help me, please.  I'm not asking for much.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 5 of 5 (231 Views)

Re: My Software

02-03-2013 09:38 AM in reply to: Poly1965

My apologies for the inconvenience Ricardo.

 

Confirming that the missing download buttons have been restored and you can now again enjoy your full Education Community benefits.

Thank you very much for your patience and please let us know if any additional questions, concerns or issues arise.



Philip Schmelzer
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