Installation & Licensing

Installation & Licensing

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New Member
dbass162
Posts: 2
Registered: ‎06-14-2013
Message 1 of 4 (893 Views)

Install now and Download now options - addownload.dll missing

893 Views, 3 Replies
06-15-2013 10:16 AM

I am trying to install 2014 3DS Max student version on a 64bit Windows 8 machine. I first tried the Install now option and the Autodesk_3ds_Max_2014_EFGJKS_Win_64bit_wi_en-US_Setup.exe file would not start because there was a missing dll file. I downloaded the missing dll file and placed it in the sysWOW64 directory on my computer. I tried again and the same thing happened but a differed dll file was missing. After going through that same process several times I finally got to a missing dll file named AdDownload.dll. I looked around online but couldn't find it anywhere so I tried the download now option. After everything finished downloading I clicked the install button and I got the same missing dll error. 

 

I am currently using the browser download option now but I am afraid it won't work either. Are there any fixes or work arounds for this issue?

New Member
jingjing85
Posts: 2
Registered: ‎06-15-2013
Message 2 of 4 (869 Views)

Re: Install now and Download now options - addownload.dll missing

06-15-2013 07:57 PM in reply to: dbass162

I'm also experiencing the same problem even with the trial version of 3DS Max 2014...

New Member
dbass162
Posts: 2
Registered: ‎06-14-2013
Message 3 of 4 (864 Views)

Re: Install now and Download now options - addownload.dll missing

06-15-2013 09:08 PM in reply to: jingjing85

I actually just did a Windows 8 refresh and that solved the problem. I have no idea what specifically it fixed but I guess there were some missing/corrupt dll files and the refresh re-installed them. 

New Member
jingjing85
Posts: 2
Registered: ‎06-15-2013
Message 4 of 4 (840 Views)

Re: Install now and Download now options - addownload.dll missing

06-16-2013 07:59 AM in reply to: dbass162
That's all you did? How weird! My computer is brand spanking new (got it
just like two weeks ago), so I'm finding it odd that I'm having an issue
installing and missing dll files.
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