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Install failed - Building Design Suite - 3ds max

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Message 1 of 5
Ghostship
667 Views, 4 Replies

Install failed - Building Design Suite - 3ds max

AutoCAD 2013, and Revit 2013 installed OK.

 

3dsmax has failed.  I've tried uninstalling and clearing folders and registry.

I've tried installing it on it's own after the rest.

 

When it gets to DirectCommunication part of the install it fails and reverses.

 

log

 

2013/1/10:12:24:11 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:12:24:11 Mark MARK-PC Launch
2013/1/10:12:24:41 Mark MARK-PC === Setup ended ===

2013/1/10:12:24:16 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:12:24:16 Mark MARK-PC Launch
2013/1/10:12:24:41 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:12:24:41 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:12:24:46 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:12:24:54 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:12:26:31 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:12:28:06 Mark MARK-PC === Setup ended ===

2013/1/10:12:39:51 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:12:39:51 Mark MARK-PC Launch
2013/1/10:12:42:07 Mark MARK-PC === Setup ended ===

2013/1/10:12:40:06 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:12:40:06 Mark MARK-PC Launch
2013/1/10:12:42:06 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:12:42:07 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:12:42:21 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:12:42:30 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:12:44:14 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:12:44:41 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:12:44:41 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:12:47:10 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:12:47:10 Mark MARK-PC Installing FaroSDK: G:\Program Files\autodesk\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
2013/1/10:12:47:15 Mark MARK-PC Install FaroSDK Succeeded
2013/1/10:12:47:16 Mark MARK-PC Installing Autodesk® Revit® 2013: TRANSFORMS="G:\Program Files\autodesk\x64\en-us\RVT2013\RVT2013.mst;g:\AppData\Local\Temp\_AI2819.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:53:27 Mark MARK-PC Install Autodesk® Revit® 2013 Succeeded
2013/1/10:12:53:27 Mark MARK-PC Installing Autodesk® Revit® 2013 Language Pack: TRANSFORMS="g:\AppData\Local\Temp\_AI2819.tmp\_la9B70.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:53:35 Mark MARK-PC Install Autodesk® Revit® 2013 Language Pack Succeeded
2013/1/10:12:53:35 Mark MARK-PC Installing Autodesk Material Library 2013: MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:53:45 Mark MARK-PC Install Autodesk Material Library 2013 Succeeded
2013/1/10:12:53:46 Mark MARK-PC Installing Autodesk Material Library 2013 - Base Image Library: MSIFASTINSTALL=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:53:51 Mark MARK-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/1/10:12:53:51 Mark MARK-PC Installing Autodesk Content Service: INSTALLMODE=PRIVATE AUTOSTART=0 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:53:56 Mark MARK-PC Install Autodesk Content Service Succeeded
2013/1/10:12:53:57 Mark MARK-PC Installing AutoCAD® 2013: TRANSFORMS="G:\Program Files\autodesk\x64\en-us\acad\acad.mst;g:\AppData\Local\Temp\_AI2819.tmp\x64\acad\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:56:38 Mark MARK-PC Install AutoCAD® 2013 Succeeded
2013/1/10:12:56:39 Mark MARK-PC Installing AutoCAD® 2013 Language Pack: TRANSFORMS="g:\AppData\Local\Temp\_AI2819.tmp\_la864D.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us MUIHIDEARP=1 ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:57:11 Mark MARK-PC Install AutoCAD® 2013 Language Pack Succeeded
2013/1/10:12:57:11 Mark MARK-PC Installing AutoCAD® Structural Detailng Product Specific Pack: INSTALLSHORTCUTS=0 CP_SELECTED="" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:57:26 Mark MARK-PC Install AutoCAD® Structural Detailng Product Specific Pack Succeeded
2013/1/10:12:57:26 Mark MARK-PC Installing Autodesk Workflows - Building Design Suite 2013: SUITES_TYPE=Premium ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:57:29 Mark MARK-PC Install Autodesk Workflows - Building Design Suite 2013 Succeeded
2013/1/10:12:57:30 Mark MARK-PC Installing Autodesk® SketchBook® Designer 2013: TRANSFORMS="g:\AppData\Local\Temp\_AI2819.tmp\x64\SBD\SBD-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\SketchBookDesigner2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:58:45 Mark MARK-PC Install Autodesk® SketchBook® Designer 2013 Succeeded
2013/1/10:12:58:45 Mark MARK-PC Installing Autodesk® SketchBook® Designer for AutoCAD® 2013: TRANSFORMS="g:\AppData\Local\Temp\_AI2819.tmp\x64\SBDACAD\SBDACAD-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\ApplicationPlugins\SBD.bundle\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:59:10 Mark MARK-PC Install Autodesk® SketchBook® Designer for AutoCAD® 2013 Succeeded
2013/1/10:12:59:10 Mark MARK-PC Installing Autodesk Material Library 2013 - Low Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:12:59:19 Mark MARK-PC Install Autodesk Material Library 2013 - Low Image Library Succeeded
2013/1/10:12:59:19 Mark MARK-PC Installing Autodesk Material Library 2013 - Medium Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:00:00 Mark MARK-PC Install Autodesk Material Library 2013 - Medium Image Library Succeeded
2013/1/10:13:00:01 Mark MARK-PC PageOpen InstallCompleteDialog
2013/1/10:13:00:30 Mark MARK-PC === Setup ended ===

2013/1/10:13:00:32 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:00:32 Mark MARK-PC Launch
2013/1/10:13:00:54 Mark MARK-PC === Setup ended ===

2013/1/10:13:00:36 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:00:36 Mark MARK-PC Launch
2013/1/10:13:00:53 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:13:00:55 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:13:00:59 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:13:01:09 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:13:02:10 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:13:02:44 Mark MARK-PC === Setup ended ===

2013/1/10:13:04:11 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:04:11 Mark MARK-PC Launch
2013/1/10:13:04:29 Mark MARK-PC === Setup ended ===

2013/1/10:13:12:03 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:12:03 Mark MARK-PC Launch
2013/1/10:13:12:23 Mark MARK-PC === Setup ended ===

2013/1/10:13:12:07 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:12:07 Mark MARK-PC Launch
2013/1/10:13:12:23 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:13:12:23 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:13:12:27 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:13:12:33 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:13:14:07 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:13:15:00 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:13:15:00 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:13:16:39 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:13:16:39 Mark MARK-PC Installing FaroSDK: G:\Program Files\autodesk\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT
2013/1/10:13:16:43 Mark MARK-PC Install FaroSDK Succeeded
2013/1/10:13:16:44 Mark MARK-PC Installing Autodesk® Revit® 2013: TRANSFORMS="G:\Program Files\autodesk\x64\en-us\RVT2013\RVT2013.mst;g:\AppData\Local\Temp\_AIA2E3.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:19:12 Mark MARK-PC Install Autodesk® Revit® 2013 Succeeded
2013/1/10:13:19:14 Mark MARK-PC Installing Autodesk® Revit® 2013 Language Pack: TRANSFORMS="g:\AppData\Local\Temp\_AIA2E3.tmp\_la3042.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:19:18 Mark MARK-PC Install Autodesk® Revit® 2013 Language Pack Succeeded
2013/1/10:13:19:19 Mark MARK-PC Installing AutoCAD® 2013: TRANSFORMS="G:\Program Files\autodesk\x64\en-us\acad\acad.mst;g:\AppData\Local\Temp\_AIA2E3.tmp\x64\acad\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:20:36 Mark MARK-PC Install AutoCAD® 2013 Succeeded
2013/1/10:13:20:42 Mark MARK-PC Installing AutoCAD® 2013 Language Pack: TRANSFORMS="g:\AppData\Local\Temp\_AIA2E3.tmp\_la7713.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us MUIHIDEARP=1 ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:21:15 Mark MARK-PC Install AutoCAD® 2013 Language Pack Succeeded
2013/1/10:13:21:18 Mark MARK-PC Installing AutoCAD® Structural Detailng Product Specific Pack: INSTALLSHORTCUTS=0 CP_SELECTED="" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:21:33 Mark MARK-PC Install AutoCAD® Structural Detailng Product Specific Pack Succeeded
2013/1/10:13:21:35 Mark MARK-PC Installing Autodesk Workflows - Building Design Suite 2013: SUITES_TYPE=Premium ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:21:38 Mark MARK-PC Install Autodesk Workflows - Building Design Suite 2013 Succeeded
2013/1/10:13:21:42 Mark MARK-PC Installing Autodesk® SketchBook® Designer 2013: TRANSFORMS="g:\AppData\Local\Temp\_AIA2E3.tmp\x64\SBD\SBD-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\SketchBookDesigner2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:23:16 Mark MARK-PC Install Autodesk® SketchBook® Designer 2013 Succeeded
2013/1/10:13:23:26 Mark MARK-PC Installing Autodesk® SketchBook® Designer for AutoCAD® 2013: TRANSFORMS="g:\AppData\Local\Temp\_AIA2E3.tmp\x64\SBDACAD\SBDACAD-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="C:\Program Files\Autodesk\ApplicationPlugins\SBD.bundle\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:23:50 Mark MARK-PC Install Autodesk® SketchBook® Designer for AutoCAD® 2013 Succeeded
2013/1/10:13:23:50 Mark MARK-PC PageOpen InstallCompleteDialog
2013/1/10:13:23:53 Mark MARK-PC === Setup ended ===

2013/1/10:13:28:28 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:28:28 Mark MARK-PC Launch
2013/1/10:13:29:05 Mark MARK-PC === Setup ended ===

2013/1/10:13:28:34 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:28:34 Mark MARK-PC Launch
2013/1/10:13:29:03 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:13:29:05 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:13:29:07 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:13:29:14 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:13:30:33 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:13:31:00 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:13:31:00 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:13:32:15 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:13:32:17 Mark MARK-PC Installing Autodesk® DirectConnect 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:33:21 Mark MARK-PC Install Autodesk® DirectConnect 2013 Succeeded
2013/1/10:13:33:22 Mark MARK-PC Installing Autodesk® 3ds Max® Design 2013: TRANSFORMS="g:\AppData\Local\Temp\_AIA9F5.tmp\x64\max\3dsMaxDesign2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\3ds Max Design 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:33:34 Mark MARK-PC Install Autodesk® 3ds Max® Design 2013 Failed Installation aborted, Result=1603
2013/1/10:13:33:45 Mark MARK-PC Rollback Autodesk® DirectConnect 2013 Succeeded
2013/1/10:13:33:45 Mark MARK-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/1/10:13:33:46 Mark MARK-PC PageOpen InstallCompleteDialog
2013/1/10:13:34:16 Mark MARK-PC === Setup ended ===

2013/1/10:13:35:10 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:35:10 Mark MARK-PC Launch
2013/1/10:13:35:33 Mark MARK-PC === Setup ended ===

2013/1/10:13:35:13 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:35:13 Mark MARK-PC Launch
2013/1/10:13:35:33 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:13:35:33 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:13:36:47 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:13:36:54 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:13:37:56 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:13:38:18 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:13:38:18 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:13:39:32 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:13:39:33 Mark MARK-PC Installing Autodesk® DirectConnect 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:39:55 Mark MARK-PC Install Autodesk® DirectConnect 2013 Succeeded
2013/1/10:13:39:57 Mark MARK-PC Installing Autodesk® 3ds Max® Design 2013: TRANSFORMS="g:\AppData\Local\Temp\_AICCD1.tmp\x64\max\3dsMaxDesign2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\3ds Max Design 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:13:40:08 Mark MARK-PC Install Autodesk® 3ds Max® Design 2013 Failed Installation aborted, Result=1603
2013/1/10:13:40:21 Mark MARK-PC Rollback Autodesk® DirectConnect 2013 Succeeded
2013/1/10:13:40:21 Mark MARK-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/1/10:13:40:22 Mark MARK-PC PageOpen InstallCompleteDialog
2013/1/10:13:44:39 Mark MARK-PC === Setup ended ===

2013/1/10:13:44:44 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:44:44 Mark MARK-PC Launch
2013/1/10:13:45:01 Mark MARK-PC === Setup ended ===

2013/1/10:13:44:47 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:13:44:47 Mark MARK-PC Launch
2013/1/10:13:45:01 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:13:45:01 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:13:45:02 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:13:45:08 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:13:46:13 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:13:48:23 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:13:48:24 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:13:49:35 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:13:49:39 Mark MARK-PC PageOpen InstallCompleteDialog
2013/1/10:13:49:44 Mark MARK-PC === Setup ended ===

2013/1/10:14:04:44 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:14:04:44 Mark MARK-PC Launch
2013/1/10:14:05:10 Mark MARK-PC === Setup ended ===

2013/1/10:14:04:48 Mark MARK-PC === Setup started on MARK-PC by Mark ===
2013/1/10:14:04:48 Mark MARK-PC Launch
2013/1/10:14:05:10 Mark MARK-PC Inventorui== Parameter: Prereq_3 SetupMode:1 InstallState:1 InstallAction:0 Message:
2013/1/10:14:05:10 Mark MARK-PC PageOpen LaunchDialog
2013/1/10:14:05:11 Mark MARK-PC PageOpen LicenseDialog
2013/1/10:14:05:17 Mark MARK-PC PageOpen ProductInfoDialog
2013/1/10:14:07:24 Mark MARK-PC PageOpen ProductSelectionDialog2
2013/1/10:14:08:00 Mark MARK-PC PageOpen FullProgressDialog
2013/1/10:14:08:00 Mark MARK-PC Installing DirectX® Runtime: G:\Program Files\autodesk\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/10:14:10:11 Mark MARK-PC Install DirectX® Runtime Succeeded
2013/1/10:14:10:13 Mark MARK-PC Installing Autodesk® DirectConnect 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:14:11:17 Mark MARK-PC Install Autodesk® DirectConnect 2013 Succeeded
2013/1/10:14:11:18 Mark MARK-PC Installing Autodesk® 3ds Max® Design 2013: TRANSFORMS="g:\AppData\Local\Temp\_AICE46.tmp\x64\max\3dsMaxDesign2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="G:\Program Files\autodesk\" INSTALLDIR="G:\Program Files\autodesk\3ds Max Design 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/1/10:14:11:29 Mark MARK-PC Install Autodesk® 3ds Max® Design 2013 Failed Installation aborted, Result=1603
2013/1/10:14:11:42 Mark MARK-PC Rollback Autodesk® DirectConnect 2013 Succeeded
2013/1/10:14:11:42 Mark MARK-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

4 REPLIES 4
Message 2 of 5
TravisNave
in reply to: Ghostship

When most people have suite install issues, I often ask them, "Do you even need 3DS Max on there?"  Most say that they do not, so I recommend unchecking the box to install it.

 

I also note that your %HOMEDRIVE% is G:\ which is not typical. 



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Message 3 of 5
Ghostship
in reply to: Ghostship

Actually the only reason I'm doing this is because I need 3dsmax working.

 

I had Revit and AutoCAD 2013 installed and working.  I've had to uninstall and reinstall because of the December 14 migration of the Revit Architecture Suite to BDS.  So, Autodesk has kind of forced this on me if I want to leverage the software.

 

I'm happy to pay the extra for access to 3dsmax.  I've always wanted it, but I feel like back-charging Autodesk for the inconvenience I've been forced into.  If the installation worked I'd be satisfied.

 

My install location is on G because I have an SSD as my OS drive.  I bought it when SSDs were really expensive, and there isn't much room for more than the OS.  I'm not an IT guy, so I'm sure that things aren't set up in an ideal way; still, I think that requiring the software to be installed to the same drive as the OS is slightly outdated.

 

Every time I have to change my Autodesk subscription I have to cope with this problem.  I have implemented work arounds which I'm sure are not standard - like linking my user folders to another drive so that my OS drive remains free enough to keep away the low disk space warnings.  Once everything is installed it works just fine, but the Autodesk installer is really fussy since it doesn't see that there are GB available for user files, but it only sees the free space on THAT drive, where the link resides.

 

So apologies for the rant-y nature of those statements.

 

I've invested more than a full day in changing this software and I think that's too long.  I really need to get back to work that pays the bills.

 

So far I've tried with User Acess control and Antivirus disabled.

 

I need real support at this point and have logged a ticket, but if this gets faster results, then, I'll try anything to put some food on the table.

 

Thanks to anyone who can help.

 

 

Message 4 of 5
Ghostship
in reply to: Ghostship

Is it possible to do a manual install?

 

The folder structure in the downloaded archive looks like old max installs from a long time ago.  Even starting the 3dsmax.exe gives a license check error.  Is there a manual way to link this to the license information that worked for my Revit and AutoCAD?

 

Why is the license check now on the front end of a suite wide installation wizard, instead of for each software, like it used to be.  I see that it looks like a more elegant solution, but is it working?

Message 5 of 5
Ghostship
in reply to: Ghostship

Allow me to clarify.

 

Not, - I manually linked my license infor for Revit and ACAD

 

The suite wizard license worked for those.  Can I manually install max and just connect to that alread working license inormation?

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