Installation & Licensing

Installation & Licensing

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Skeletor6669
Posts: 1
Registered: ‎12-12-2010
Message 1 of 3 (1,005 Views)

Install Error Autodesk 3ds Max 2011

1005 Views, 2 Replies
12-12-2010 01:16 PM

Hi, I just downloaded the free trial version of Autodesk 3ds Max 2011 and I get an error in the install. Here it is:

 

The system cannot open the device or file specified.

C:\Autodesk\Autodesk_3ds_Max_2011_English_win_32_Trial\x86\max\3dsMax2011_32-bit.msi

 

I click ok and it gives me another error message:

Failed to initialize Autodesk 3ds Max 2011 32-bit

 

It then brings me back to the install window and does nothing after that. I'm using Windows XP Media Center Edition SP3. Any suggestions?

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 3 (980 Views)

Re: Install Error Autodesk 3ds Max 2011

12-13-2010 01:22 AM in reply to: Skeletor6669

Your downloaded file might be corrupted. please try to download it again.(using the download manager)

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

*Expert Elite*
DarrenP
Posts: 7,332
Registered: ‎09-13-2007
Message 3 of 3 (970 Views)

Re: Install Error Autodesk 3ds Max 2011

12-13-2010 07:57 AM in reply to: hashim.mundol

the problem might be your using an unsupported os xp media center is an unsupported os you need to put a supported os on your computer

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