Installation & Licensing

Installation & Licensing

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Member
jstrate
Posts: 4
Registered: ‎03-04-2013
Message 1 of 6 (1,010 Views)
Accepted Solution

Install AutoCad 2013 failed, no log file created

1010 Views, 5 Replies
03-04-2013 02:28 PM

I cant get Autocad pds 2013 to install, upon setup.exe initlization the program crash report box pops up, no log file is created so I cant even try to solve the problem on my own without some help

 

Where should I start looking? Could it be a windows update? Is there a list of problematic updates somewhere?

 

Help =/

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 2 of 6 (1,008 Views)

Re: Install AutoCad 2013 failed, no log file created

03-04-2013 02:30 PM in reply to: jstrate

You can find the log file in your %TEMP% folder.

 

run_temp.jpg

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Member
jstrate
Posts: 4
Registered: ‎03-04-2013
Message 3 of 6 (1,006 Views)

Re: Install AutoCad 2013 failed, no log file created

03-04-2013 02:31 PM in reply to: TravisNave

Thanks but I have been looking in there.

 

I see the temp directory where it starts unpacking the installer but not a log file.

Member
jstrate
Posts: 4
Registered: ‎03-04-2013
Message 4 of 6 (1,000 Views)

Re: Install AutoCad 2013 failed, no log file created

03-04-2013 02:44 PM in reply to: jstrate

Fixed the issue, support let me know i had a piece of software that was causing the error. uninstalled it and boom! working now.

gpq
Member
gpq
Posts: 5
Registered: ‎10-07-2008
Message 5 of 6 (696 Views)

Re: Install AutoCad 2013 failed, no log file created

05-10-2013 05:26 AM in reply to: jstrate

I have the same problem.I cannot install autocad 2013.

Please which is the "piece of software that was causing the error"?.

Thanks in advance.

 

Member
jstrate
Posts: 4
Registered: ‎03-04-2013
Message 6 of 6 (686 Views)

Re: Install AutoCad 2013 failed, no log file created

05-10-2013 06:32 AM in reply to: jstrate

It was wireless display software, displaylink i believe

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