I have received my license by email... but when I enter the installer I am unable to enter the product key. The text space provided is only five characters long but the product key is six. Is there another way I can enter my information? Attached is a jpeg of the install screen with my serial number blocked out.
I have been through all the help modules and have no idea what I can do to get past this problem. Any help would be really appreciated.
-Thanks,
Saiya
Hi Saiya,
Welcome to the Community.
Kindly refer to this link for the list of Product Keys of Autodesk 2014 products. All product keys, as shown there, contains only 5 characters. Try that out and see if that will allow you to proceed.
Thanks,