Installation & Licensing

Installation & Licensing

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mrnico
Posts: 2
Registered: ‎09-10-2012
Message 1 of 5 (1,810 Views)

incorrect serial Number autocad 2009

1810 Views, 4 Replies
09-10-2012 09:32 AM

Hello, I am trying to install the version of AutoCAD 2009, I have all original box with the serial number, but when I try to activate the software tells me this wrong.

 

I have tried every way possible and it never works.

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 5 (1,805 Views)

Re: incorrect serial Number autocad 2009

09-10-2012 09:46 AM in reply to: mrnico

AutoCAD 2009 has been retired. If your product was upgraded, cross-graded, or under Subscription or has had its Subscription expire, then your 2009 lease is no longer valid.  You might want to check the status of this license with your Reseller. 

Community Manager
philip.s
Posts: 2,608
Registered: ‎09-27-2011
Message 3 of 5 (1,802 Views)

Re: incorrect serial Number autocad 2009

09-10-2012 09:51 AM in reply to: mrnico

mrnico,

 

Please also feel free to contact our Registration and Activation group to check the validity of your license / serial number.



Philip Schmelzer
New Member
mrnico
Posts: 2
Registered: ‎09-10-2012
Message 4 of 5 (1,783 Views)

Re: incorrect serial Number autocad 2009

09-12-2012 05:18 AM in reply to: TravisNave

my problem is that I have only 2 original software licenses without more information.
Why is this so complicated recording software? should be simple

I hope you can help me to install

Community Manager
philip.s
Posts: 2,608
Registered: ‎09-27-2011
Message 5 of 5 (1,772 Views)

Re: incorrect serial Number autocad 2009

09-12-2012 11:03 AM in reply to: mrnico

Hi mrnico,

 

After checking the license listed in your support case, it appears that it was inactivated for legal purposes. If you feel that you are rightfully entitled to it, please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with some sort of binding ownership documentation or proof of purchase.



Philip Schmelzer
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