Installation & Licensing

Installation & Licensing

Reply
New Member
drossler
Posts: 2
Registered: ‎01-15-2014
Message 1 of 3 (170 Views)

Import Request Failed ACAD14 Education Comm

170 Views, 2 Replies
01-15-2014 05:45 PM

I downloaded the student ACAD14 and have an error ref 41. Where do I go from here to fix this??

Product Support
david.lau
Posts: 1,352
Registered: ‎06-18-2008
Message 2 of 3 (137 Views)

Re: Import Request Failed ACAD14 Education Comm

01-16-2014 12:04 PM in reply to: drossler

Can we get a screen capture of the error?



David Lau
New Member
drossler
Posts: 2
Registered: ‎01-15-2014
Message 3 of 3 (133 Views)

Re: Import Request Failed ACAD14 Education Comm

01-16-2014 12:59 PM in reply to: david.lau
License Import Confirmation
Product: Autodesk AutoCAD 2014 Serial Number: 900-44206985 Product Key: 001F1

Import Request Failed

Issues which may have contributed to this error are listed. If you are not able to resolve the problem you should activate the license, rather than import it. - No license has been exported from a source computer, or - the product serial number on this computer does not match the product serial number on the source computer, or - the license is reserved under a different Login ID and password. (41)

 

Click the "Try Again" link to resubmit the request. If the problem persists, you should activate the license, rather than import it.

 

 

Try again

 

 

Error reference:41  
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.