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IDSP 2014 install will not fininsh

7 REPLIES 7
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Message 1 of 8
Joe-Bouza
612 Views, 7 Replies

IDSP 2014 install will not fininsh

Hi

I created my deployment and ran the installation and this has been on my screen for about 4 hours now.

What is it and should I cancel it? Note task manager says it is running

 

recap.PNG

recap02.PNG

Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People)

HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win10 OS
7 REPLIES 7
Message 2 of 8
TravisNave
in reply to: Joe-Bouza

Good question...

 

This isn't a silent deploy is it?

 

Also, is there anything in the installation log at that real-time moment that shows it's stuck on something? 

 

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 3 of 8
Joe-Bouza
in reply to: TravisNave

Silent install.

this is in the log:
2013/9/20:07:56:02 JBouza CE-WKS54 === Setup started on CE-WKS54 by JBouza ===
2013/9/20:07:56:02 JBouza CE-WKS54 Path_Length: 155
2013/9/20:07:56:02 JBouza CE-WKS54 Current Directory \\CE-FILES\CAD Install Deployments\2014 IDSP\Img
2013/9/20:07:56:02 JBouza CE-WKS54 Launch
2013/9/20:07:56:02 JBouza CE-WKS54 CommandLine /qb /I \\CE-FILES\CAD Install Deployments\2014 IDSP\Img\IDSP 2014.ini /language en-us
2013/9/20:07:56:02 JBouza CE-WKS54 Path_Length: 155
2013/9/20:07:56:02 JBouza CE-WKS54 Current Directory C:\Users\jbouza\AppData\Local\Temp\_AI888B.tmp
2013/9/20:07:56:31 JBouza CE-WKS54 === Setup ended ===

2013/9/20:08:06:50 JBouza CE-WKS54 === Setup started on CE-WKS54 by JBouza ===
2013/9/20:08:06:50 JBouza CE-WKS54 Path_Length: 155
2013/9/20:08:06:50 JBouza CE-WKS54 Current Directory \\CE-FILES\CAD Install Deployments\2014 IDSP\Img
2013/9/20:08:06:50 JBouza CE-WKS54 Launch
2013/9/20:08:06:50 JBouza CE-WKS54 CommandLine /qb /I \\CE-FILES\CAD Install Deployments\2014 IDSP\Img\IDSP 2014.ini /language en-us
2013/9/20:08:06:50 JBouza CE-WKS54 Path_Length: 155
2013/9/20:08:06:50 JBouza CE-WKS54 Current Directory C:\Users\jbouza\AppData\Local\Temp\_AIE648.tmp
2013/9/20:08:07:08 JBouza CE-WKS54 === Setup ended ===
Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People)

HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win10 OS
Message 4 of 8
TravisNave
in reply to: Joe-Bouza

It might work better if it is not a silent deploy.  The only other thing that stands out is the potential that your UNC path may be too long during some point in the install. 

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 5 of 8
Joe-Bouza
in reply to: TravisNave

Why is the UNC length 155 ? how can I shorten it its the only server I have to keep the deployments.
Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People)

HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win10 OS
Message 6 of 8
TravisNave
in reply to: Joe-Bouza

I'd just shorten the share name and keep it one share deep and no more.
\\server\share. Recreate it as not silent that way then test. It it works,
modify it for silent and try again.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 7 of 8
emily.xu
in reply to: Joe-Bouza

Travis is right, we don't recommend to install under silent mode, so we can check where is the installation stuck or fail.

Another suggestion from me is to disable anti-virus , not only can it slow down the installation process, but it can actually introduce corruption. So make sure that your virus checking software is turned off before you install, and make sure you turn it back on when you're complete.

 


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Emily Xu
Product Support
Message 8 of 8
Joe-Bouza
in reply to: Joe-Bouza

I don't think the dialog box caused a problem. The license errors I was recieving went away. IT told me they updated the License and they did not. Sometime you have to take the bull by the horns all the way into the barn.

 

Thank you all for the advice I am taking the silent mode off in the deplotment.

Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People)

HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win10 OS

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