Installation & Licensing

Installation & Licensing

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New Member
sophram
Posts: 2
Registered: ‎03-15-2014
Message 1 of 4 (103 Views)

I have been given no serial number for student AutoCad for Mac 2013

103 Views, 3 Replies
03-15-2014 03:58 PM

Hi,

I have just downloaded autocad for mac 2013 and I can't find my serial number anywhere. i have tried all the options they give on this site. Please help me find it!

Thanks,

Sophie

*Expert Elite*
pendean
Posts: 22,933
Registered: ‎11-06-2003
Message 2 of 4 (77 Views)

Re: I have been given no serial number for student AutoCad for Mac 2013

03-17-2014 04:24 AM in reply to: sophram
Did you complete your student registration with the email you are using to post here?

Simply downloading the software doesn't give you access to a serial number. That comes from an email or from where you registered.
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New Member
sophram
Posts: 2
Registered: ‎03-15-2014
Message 3 of 4 (73 Views)

Re: I have been given no serial number for student AutoCad for Mac 2013

03-17-2014 06:47 AM in reply to: pendean
Hi,

Thanks for your reply. I signed in to autodesk with my student account details before downloading it.

The thing is, I downloaded the 2014 version, got sent an email with that serial number, and then realised my mac is too old to take the 2014 version. I then downloaded the 2013 version which works, but got no email with the serial number.

Do you know another way I could get it?

Thanks again,
Sophie
Community Manager
camilo.lemos
Posts: 1,120
Registered: ‎09-28-2011
Message 4 of 4 (66 Views)

Re: I have been given no serial number for student AutoCad for Mac 2013

03-17-2014 07:02 AM in reply to: sophram

Hi Sophie,

 

I don't see an AutoCAD for Mac download registered to your account. Can you please log in to the Education Community again and restart the download?

 

Thank you,



Camilo Lemos
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