I recently made the mistake of entering the wrong identification code for the target computer while exporting a license from ADT2006. I sent a description of my problem to authcodes.neu@autodesk.com and received a new request code and activation code. Next time I started the source installation of AutoCAD I was given the option of authorizing the license. I assumed (wrongly I suppose) that I should go ahead and do so. I then exported another .pbu file and tried to import it in the target computer again. This time I was given an error 17.1.84. I went online and received request code and an activation code via www.autodesk.com/registration and had to wait until the emergency license ran out on the source machine before trying again. I thought that I would be able to enter the new codes somewhere but could not find any means to activate it. Again, the only option was to close AutoCAD or authorize it. I finally tried authorizing it ā successfully, then exported the .pbu file again only to receive the same error (17.1.84) when trying to import this .pbu file into the target computer. So now Iām back to square one.
So ā a long description of my predicament and apparent stupidity, now for three questions:
What do I do with the request + authorization codes that are sent to me? How can I activate AutoCAD using these when the request code seems to be a given? How do I even get into AutoCAD to activate it when all I am given is the choice of authorizing (which it then seems to do automatically) or exiting?
Assuming that I am able to use the request + authorization codes that are sent to me ā can I expect to be able to export + import the license successfully or is that an entirely unrelated problem?
Finally, and most importantly, my company has a group serial number with something like twenty licenses. Am I using up another of these each time I go ahead and re-authorize the source AutoCAD? How do I find out how many licenses we have left? Assuming the worst, how do I convince the powers that be at AutoDesk that we have less actual authorized AutoCAD licenses than activation requests? (ok - that's really five questions)
Thanks for any help,
Peter