Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎10-24-2012
Message 1 of 2 (159 Views)

I cant get my product registered?

159 Views, 1 Replies
10-24-2012 02:10 PM

It's says my serial number is not correct but it is! I dont know what else to do.


no autodesk help line will help me b/c I'm a student and it's a student version,


school wont help me and I cant find any help becides it saying their out of student serial numbers!


pls help

Community Manager
Posts: 2,506
Registered: ‎09-27-2011
Message 2 of 2 (143 Views)

Re: I cant get my product registered?

10-24-2012 03:37 PM in reply to: Melhell

Hi Melanie we can certainly help you!


Can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with a screen shot of the error message / where you're getting stuck and the product request code (if you're able to retrieve it).


Please also note that for future reference, you can receive direct Registration and Activation support here.

Philip Schmelzer
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
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