Installation & Licensing

Installation & Licensing

Reply
New Member
Natsu777
Posts: 1
Registered: ‎09-05-2013
Message 1 of 2 (103 Views)

I can´t install

103 Views, 1 Replies
09-05-2013 09:18 AM

No matter what i try, whenever the install client comes up, it tells me i have already installed it, altough i know for a fact that i have not. how do i resolve this?

*Expert Elite*
TravisNave
Posts: 10,747
Registered: ‎01-14-2005
Message 2 of 2 (100 Views)

Re: I can´t install

09-05-2013 09:32 AM in reply to: Natsu777

Welcome to the community.  What OS are you using?

 

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Good Luck!

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.