Installation & Licensing

Installation & Licensing

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New Member
wsmiguel18
Posts: 2
Registered: ‎10-27-2011
Message 1 of 8 (473 Views)

I can't activate my software

473 Views, 7 Replies
10-27-2011 06:30 PM

Good day, 

 

I can't enter the 

 Product Request Code:

 

 

Everytime I run the software (Autocad 2010) and hit the activate button, I always received a screen similar to the attached file I have included in this post. Can anybody help? Thanks in advance. autocadproblem.JPG

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 8 (471 Views)

Re: I can't activate my software

10-27-2011 06:41 PM in reply to: wsmiguel18

Hi:

 

Please PM me your serial number so I may check further. From which website have you downloaded your software? I would greatly appreciate additional information to further troubleshoot your issue.

 

Thanks, 



Arlin Bibat
New Member
naiyo
Posts: 2
Registered: ‎10-27-2011
Message 3 of 8 (460 Views)

Re: I can't activate my software

10-27-2011 08:44 PM in reply to: arlinpega.bibat

I have this problem, too.
I downloaded software from Autodesk Education Community on Facebook.
Autodesk Maya 2012 (English) 32-Bit

Windows 7(32-Bit), IE9

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 4 of 8 (454 Views)

Re: I can't activate my software

10-27-2011 09:08 PM in reply to: naiyo

Hi Naiyo:

 

Please PM me your serial number as well so I may have a look. 

 

Thanks!

 

 

 



Arlin Bibat
*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 5 of 8 (431 Views)

Re: I can't activate my software

10-28-2011 01:16 PM in reply to: wsmiguel18

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
wsmiguel18
Posts: 2
Registered: ‎10-27-2011
Message 6 of 8 (420 Views)

Re: I can't activate my software

10-29-2011 09:05 PM in reply to: arlinpega.bibat

.....

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 7 of 8 (403 Views)

Re: I can't activate my software

10-30-2011 05:29 PM in reply to: TravisNave

Thank you very much Travis!



Arlin Bibat
New Member
naiyo
Posts: 2
Registered: ‎10-27-2011
Message 8 of 8 (395 Views)

Re: I can't activate my software

10-30-2011 07:25 PM in reply to: TravisNave

Thank you very much!

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