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I can't activate my software

7 REPLIES 7
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Message 1 of 8
wsmiguel18
771 Views, 7 Replies

I can't activate my software

Good day, 

 

I can't enter the 

 Product Request Code:

 

 

Everytime I run the software (Autocad 2010) and hit the activate button, I always received a screen similar to the attached file I have included in this post. Can anybody help? Thanks in advance. autocadproblem.JPG

7 REPLIES 7
Message 2 of 8

Hi:

 

Please PM me your serial number so I may check further. From which website have you downloaded your software? I would greatly appreciate additional information to further troubleshoot your issue.

 

Thanks, 



Arlin Bibat
Message 3 of 8
naiyo
in reply to: arlinpega.bibat

I have this problem, too.
I downloaded software from Autodesk Education Community on Facebook.
Autodesk Maya 2012 (English) 32-Bit

Windows 7(32-Bit), IE9

Message 4 of 8
arlinpega.bibat
in reply to: naiyo

Hi Naiyo:

 

Please PM me your serial number as well so I may have a look. 

 

Thanks!

 

 

 



Arlin Bibat
Message 5 of 8
TravisNave
in reply to: wsmiguel18

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 6 of 8

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Message 7 of 8

Thank you very much Travis!



Arlin Bibat
Message 8 of 8
naiyo
in reply to: TravisNave

Thank you very much!

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