Installation & Licensing

Installation & Licensing

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*Expert Elite*
LisaDrago
Posts: 1,392
Registered: ‎05-08-2009
Message 1 of 4 (123 Views)
Accepted Solution

How to unlock a network seat?

123 Views, 3 Replies
09-23-2013 12:30 PM

Hello - I have a client that has 2 network seats... 1 for AutoCAD and 1 for BDSP -

LM Tools says the 1 BDSP is in use. No one has it open. I had them check both computers that has it installed... No one has borrowed it.

 

I had them open software on their computers to use the licenses... And showed all license being used - then I had them get out of everything - and it still says the 1 BDSP license is being used...

 

How can we get it to return the license?

 

LD


If this helped solve your issue - remember to 'accept as solution' to help other find answers!
You can't think AutoCAD and run Revit.
Email: LisaDragoEE@gmail.com

try to stop/start the license manager

*Expert Elite*
DarrenP
Posts: 7,671
Registered: ‎09-13-2007
Message 2 of 4 (120 Views)

Re: How to unlock a network seat?

09-23-2013 12:36 PM in reply to: LisaDrago

try to stop/start the license manager

*Expert Elite*
LisaDrago
Posts: 1,392
Registered: ‎05-08-2009
Message 3 of 4 (113 Views)

Re: How to unlock a network seat?

09-23-2013 12:44 PM in reply to: DarrenP

Well - that did it!

They have access to all their seats and are working..

 

Thanks!

LD


If this helped solve your issue - remember to 'accept as solution' to help other find answers!
You can't think AutoCAD and run Revit.
Email: LisaDragoEE@gmail.com
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 4 of 4 (79 Views)

Re: How to unlock a network seat?

09-24-2013 07:59 AM in reply to: LisaDrago

The easiest ones are often the best.

 

If this continues to be a problem, consider using the TIMEOUTALL option in an adsfklex.opt file.  That should automatically release a stuck license. 

 

Good Luck!

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