Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎12-28-2013
Message 1 of 2 (453 Views)

How to recover my serial number for autocad 2013?

453 Views, 1 Replies
12-28-2013 08:42 AM

My laptop already had autoCad2013. However, I sent to format my laptop and the software not installed but I could find its file in (D:smileyhappy:. When I run the setup, as usually, I need to enter the serial number. How can I have the numbers if I'm not the one who installed the software? How can I recover the serial number from the existing file located in the (D:smileyhappy: file? I only can gained the product key through part number in MID01. Please assist me

Community Manager
Posts: 2,008
Registered: ‎02-28-2012
Message 2 of 2 (402 Views)

Re: How to recover my serial number for autocad 2013?

01-03-2014 01:20 PM in reply to: syamimifakri

Hello Syamimi! Welcome to the Autodesk Community!


If you are searching for a serial number that belongs to your company but is not registered to you, you have a few options:


1. You may refer to the person that the license is registered to to request the serial number from them.

2. You may also contact our Licensing Assistance team directly to request a report of all of your company's licenses or for further serial number information. 

3. Lastly, you could send me your company's information via Private Message and I can help you locate the serial number as soon as I can.


If you have any other questions please respond to this post.


Thank you!

Jessica Thrasher
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