Our computer infect virus so must reinstall windows but we didn't backup autocad 2013 license before format.
And now after reinstall windows 7, we cannot activate the license. Kindly help me, please.
Saravut C.
Solved! Go to Solution.
Solved by itaswth. Go to Solution.
Solved by joane.bonghanoy. Go to Solution.
Hi @itaswth,
Please contact the Activation and Registration team directly for licensing assistance.
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus
4. Select “I Still Need Help” if you need personal assistance
For any other assistance needed, feel free to reply to the post.
Dear Joane.bonghanoy
Thank you very much for your support. I already raised (case# 10027645) following your suggestion. Thank you.
Regards,
Saravut C.