How can I delete my account?

[jac1266]

I am so sick of not being able to contact a live person!!!! I have had to install my software on multiple computers do to trying to find one that will work. I have also had to install becasue of being sold illegal copy of windows and reinstalling do to software issues on my mac. Mac works find. Im talking about Revit. I finally got a Macbook pro 2012, New windows 7 Ultimate, New Parralles, and now I cant activate my software because Ive installed it to many times. I wish their was a live person I could talk to becasue I don't use my school email account and I don't know if I should contact support with my personal email because it won't show up on my account. Why cant I just deactivate my software and reinstall it? I have a macbook. This autodesk software does not reconize my computer as being the same one. Please someone help me before I give up on autodeslk!!!!

[pendean]

Installation Help from Autodesk is at this forum (looks like they moved you here already while I was typing this email):
http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

If you use REVIT, you probably also purchased a subscription. Visit the Subscription Page for direct contact. Someone somewhere sent you that information if you did purchase a subscription:

http://www.autodesk.com/subscriptionlogin

You can also use this site to get a new authorization number if, as you note, the other installations were mistakes:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Call Autodesk Product Registration and Authorization (during normal business hours for each region):
http://usa.autodesk.com/support/installation/
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

[philip.s]

Thanks Dean!

Joshua, please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant licensing info if you're unable to resolve this issue with our License Assistance team (referenced above) and I'll gladly assist!