Help! The computer with Revit installed crashed. How do I activate new machine?

[barryclark75]

I had Revit installed on a computer and it crashed and I am not able to bring it back up to export the license.

I have Revit now installed on another computer. It keeps saying it is in viewer mode. How do I activate this install? The other computer will have the harddrive wiped and therefore Revit will not be usable on it. I need to get working on a project today. How do I resolve this issue?

...also, I uninstalled what was a demo version on the second machine (the one that works) and installed from the same disk that I installed from on the first machine (the one that doesnt).

[camilo.lemos · Accepted solution]

Hi barryclark75,

Can you please send me your serial number and request code via private message (click on my screenname camilo.lemos and then on Send Private Message) and I'll activate it for you:)

Thanks!

[barryclark75]

PM sent!

[camilo.lemos]

Hi barryclark75, 

I have replied to your PM, can you please let me know if you are now all set?

Thanks!