Installation & Licensing

Installation & Licensing

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New Member
vplepys
Posts: 2
Registered: ‎05-29-2013
Message 21 of 26 (152 Views)

Re: Help Needed At Student Download Centre Please!

05-29-2013 01:04 PM in reply to: philip.s

It is ot resolved. I still get the same problem. 

Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 22 of 26 (149 Views)

Re: Help Needed At Student Download Centre Please!

05-29-2013 02:11 PM in reply to: vplepys

Your account should be fixed now Vilius!



Philip Schmelzer
New Member
LouisJang
Posts: 2
Registered: ‎03-02-2011
Message 23 of 26 (58 Views)

Re: Help Needed At Student Download Centre Please!

06-15-2014 05:10 AM in reply to: Gargettalex

Wow, looks like I’m not the only one here who has the exact same problem.

It says: “Your account has not been activated yet” and I can not receive the activation email. Please help.

Customer Service
joane.bonghanoy
Posts: 734
Registered: ‎06-06-2011
Message 24 of 26 (51 Views)

Re: Help Needed At Student Download Centre Please!

06-15-2014 09:21 PM in reply to: LouisJang

Hi Louis,

 

I have manually activated your Education Community account and you should now be able to log in. 

 

Reply and let me know if yu still cannot access the site. 



Joane Bonghanoy
New Member
aaron_g_swift25
Posts: 1
Registered: ‎11-08-2013
Message 25 of 26 (29 Views)

Re: Help Needed At Student Download Centre Please!

07-24-2014 02:03 PM in reply to: LouisJang

I'm also having the same issue, it say "Your account has not been activated"

 

I keep refreshing my email account and I have not received the activation email.

Plus I keep clicking the "Resend email" too, and still haven't got anything yet.

Community Manager
jessica.t
Posts: 1,463
Registered: ‎02-28-2012
Message 26 of 26 (21 Views)

Re: Help Needed At Student Download Centre Please!

07-24-2014 04:48 PM in reply to: aaron_g_swift25

Hi @aaron_g_swift25,

 

I tried searching our database for your email address but no results were found. Could you please try registering with the Education Community again? If the problem persists please contact the Education team directly by filling out this Problem Form. Thank you!



Jessica Thrasher
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