Installation & Licensing

Installation & Licensing

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New Member
2 Posts
0 Kudos
Registered: ‎05-29-2013
Post 21 of 30

Re: Help Needed At Student Download Centre Please!

05-29-2013 01:04 PM in reply to: philip.s

It is ot resolved. I still get the same problem. 

Community Manager
2,743 Posts
285 Kudos
Registered: ‎09-27-2011
Post 22 of 30

Re: Help Needed At Student Download Centre Please!

05-29-2013 02:11 PM in reply to: vplepys

Your account should be fixed now Vilius!



Philip Schmelzer
New Member
2 Posts
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Registered: ‎03-02-2011
Post 23 of 30

Re: Help Needed At Student Download Centre Please!

06-15-2014 05:10 AM in reply to: Gargettalex

Wow, looks like I’m not the only one here who has the exact same problem.

It says: “Your account has not been activated yet” and I can not receive the activation email. Please help.

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 24 of 30

Re: Help Needed At Student Download Centre Please!

06-15-2014 09:21 PM in reply to: LouisJang

Hi Louis,

 

I have manually activated your Education Community account and you should now be able to log in. 

 

Reply and let me know if yu still cannot access the site. 



Joane Bonghanoy
New Member
1 Posts
0 Kudos
Registered: ‎11-08-2013
Post 25 of 30

Re: Help Needed At Student Download Centre Please!

07-24-2014 02:03 PM in reply to: LouisJang

I'm also having the same issue, it say "Your account has not been activated"

 

I keep refreshing my email account and I have not received the activation email.

Plus I keep clicking the "Resend email" too, and still haven't got anything yet.

Community Manager
2,168 Posts
221 Kudos
Registered: ‎02-28-2012
Post 26 of 30

Re: Help Needed At Student Download Centre Please!

07-24-2014 04:48 PM in reply to: aaron_g_swift25

Hi @aaron_g_swift25,

 

I tried searching our database for your email address but no results were found. Could you please try registering with the Education Community again? If the problem persists please contact the Education team directly by filling out this Problem Form. Thank you!



Jessica Thrasher
New Member
2 Posts
0 Kudos
Registered: ‎02-03-2014
Post 27 of 30

Re: Help Needed At Student Download Centre Please!

01-25-2015 03:03 AM in reply to: jessica.t
Hi!
I used my Education Community account successfully for a couple of years. But recently I got the same problem with my account activation.
Could you help me please?
Community Manager
1,347 Posts
179 Kudos
Registered: ‎09-28-2011
Post 28 of 30

Re: Help Needed At Student Download Centre Please!

01-26-2015 01:22 AM in reply to: fedosens

Hi @fedosens and welcome to the Autodesk Community!

You account seems active looking at our systems. Can you please clear your browser's cache and cookies, close and re-open the browser and try again?

 

Thank you,



Camilo Lemos
New Member
2 Posts
0 Kudos
Registered: ‎02-03-2014
Post 29 of 30

Re: Help Needed At Student Download Centre Please!

01-26-2015 01:44 AM in reply to: camilo.lemos
The problem was solved. Thank you!
Community Manager
1,347 Posts
179 Kudos
Registered: ‎09-28-2011
Post 30 of 30

Re: Help Needed At Student Download Centre Please!

01-26-2015 01:56 AM in reply to: fedosens

Glad to hear that!



Camilo Lemos
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