Installation & Licensing

Installation & Licensing

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New Member
qjy5567
Posts: 2
Registered: ‎09-11-2012
Message 1 of 10 (1,356 Views)
Accepted Solution

HELP!!! Installation failed!!!

1356 Views, 9 Replies
09-11-2012 10:58 PM

Hi,

I downloaded Autodesk Revit Architecture 2012 and tried to install 6 times using the product key and serial number i was given through student download centre and it failed to install.

 

Then i tried to intall a trial version and thinking of putting the product key later on, its says installation complete and some products failed to install which are the autodesk design review 2012 and autodesk material library 2012.  There is a installation log file which says:

 

2012/9/12:15:33:00    hp    HP-2A4B00F95341    === Setup started on HP-2A4B00F95341 by hp ===
2012/9/12:15:33:00    hp    HP-2A4B00F95341    Launch
2012/9/12:15:33:19    hp    HP-2A4B00F95341    PageOpen    LaunchDialog        
2012/9/12:15:36:18    hp    HP-2A4B00F95341    PageOpen    LicenseDialog        
2012/9/12:15:36:31    hp    HP-2A4B00F95341    PageOpen    ProductInfoDialog        
2012/9/12:15:36:37    hp    HP-2A4B00F95341    PageOpen    ProductSelectionDialog2        
2012/9/12:15:37:02    hp    HP-2A4B00F95341    PageOpen    FullProgressDialog        
2012/9/12:15:37:02    hp    HP-2A4B00F95341    Installing Microsoft Visual C++ 2010 Redistributable (x86): D:\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\DOCUME~1\hp\LOCALS~1\Temp\vcredist_x86_2010.log
2012/9/12:15:37:06    hp    HP-2A4B00F95341    Install    Microsoft Visual C++ 2010 Redistributable (x86)    Failed    Installation aborted, Result=1603

 

I went to the disk where it was installed and couldn't find the icon to do my first run. what should i do now?!!!

 

Please help. Thanks a lot in advance.

Judy

Hi qjy5567 -  There may be a newer version of the Microsoft Visual C++ 2010 Redistributable Package installed on your computer which is causing the install failure.

 

A typical workaround is to uinstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft (linked here).

 

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 2 of 10 (1,331 Views)

Re: HELP!!! Installation failed!!!

09-12-2012 08:34 AM in reply to: qjy5567

Hi qjy5567 -  There may be a newer version of the Microsoft Visual C++ 2010 Redistributable Package installed on your computer which is causing the install failure.

 

A typical workaround is to uinstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft (linked here).

 

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.



Philip Schmelzer
New Member
qjy5567
Posts: 2
Registered: ‎09-11-2012
Message 3 of 10 (1,307 Views)

Re: HELP!!! Installation failed!!!

09-13-2012 12:03 AM in reply to: philip.s

Thank you very much Phillip!!

 

That worked!

Judy

New Member
rosettamills
Posts: 1
Registered: ‎09-15-2012
Message 4 of 10 (1,260 Views)

Re: HELP!!! Installation failed!!!

09-15-2012 03:13 PM in reply to: qjy5567

i'm having a similar issue except its not installing at all i can find the programs in my  c drive but when i click on the setup is says it cant find the program to install.i dont know if its because of the browser download but its the only option it gives me.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 5 of 10 (1,201 Views)

Re: HELP!!! Installation failed!!!

09-17-2012 01:05 PM in reply to: rosettamills

Hi rosettamills,

 

There might be a possibility that your download file was corrupted / incomplete. Can you please delete the previous and try again via the following 48hr timed direct download links (I looked up your most recent download / let me know if you need a different product).

 

Click here for Revit Architecture 2011 32/64BIT 

 

Click here for Revit Architecture 2012 32/64BIT 



Philip Schmelzer
New Member
strujillo08
Posts: 1
Registered: ‎11-05-2012
Message 6 of 10 (1,074 Views)

Re: HELP!!! Installation failed!!!

11-05-2012 06:43 AM in reply to: qjy5567

I also had this failed installation issue.  I followed the suggested steps and it worked. I am up and running now.  Thank you for posting..

New Member
patee8
Posts: 1
Registered: ‎02-13-2013
Message 7 of 10 (869 Views)

Fail installation of auto-cad 2013 student version dispite turning off firewall

02-13-2013 08:33 PM in reply to: qjy5567

I turned of the microsoft firewall but still the system ask me for permission for installation. This might have interupted the installation process and thus the failure notice was posted.

AutodeskDownloadManagerSetup was terminated.

Help needed. In reply please cc to patee8@yahoo.com

 

 

Thank you.

New Member
carlosriberavila
Posts: 2
Registered: ‎11-19-2014
Message 8 of 10 (89 Views)

Re: HELP!!! Installation failed!!!

11-19-2014 11:11 AM in reply to: philip.s

Hello Philip,

 

Similar error for me whilst trying to install the moldflow student version, could you help me please?

 

 

Many thanks in advance!

 

Community Manager
jessica.t
Posts: 2,008
Registered: ‎02-28-2012
Message 9 of 10 (71 Views)

Re: HELP!!! Installation failed!!!

11-19-2014 02:52 PM in reply to: carlosriberavila

Hi Carlos!

Looks like it's the 1603 error that's holding up your installation. Typically this is a generic error generated by the Microsoft Windows Installer (MSI) indicating that a problem occurred during the installation of your Autodesk product. This error is not specific to any particular Autodesk product, but tends to be specific to the system on which you are installing. Try this Autodesk Solution and let me know if it fixes the issue.



Jessica Thrasher
New Member
carlosriberavila
Posts: 2
Registered: ‎11-19-2014
Message 10 of 10 (31 Views)

Re: HELP!!! Installation failed!!!

12-05-2014 12:04 AM in reply to: jessica.t
Hello Jessica,

Thank you very much for your support. Unfortunately is not yet working.

I have tried the potential solutions listed in all of your sub-links but
still not working.

I have downloaded the different versions available. For the 2013 version I
could save the installation log once again, see attached, in case that it
may help.

Many thanks in advance for your support.
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