Installation & Licensing

Installation & Licensing

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New Member
mbng13
Posts: 1
Registered: ‎11-13-2013
Message 1 of 2 (927 Views)

HELP i cant install maya lt on windows 8.1

927 Views, 1 Replies
11-13-2013 03:33 PM

I tried with the installer and turned off the firewalls and still this pops up:

 

 

How can i get it to instal? I tried both browser and  download now options

Product Support
asburyj
Posts: 580
Registered: ‎08-26-2008
Message 2 of 2 (916 Views)

Re: HELP i cant install maya lt on windows 8.1

11-13-2013 04:24 PM in reply to: mbng13

Hello Mbng13,

 

Go ahead and delete any of the files you already tried to download and then try the direct download link from our virtual agent. 

 

Lets try to use our new virtual agent as follows:

 

1.       Go to http://www.autodesk.com

 

2.       Click on Contact Us 

 

3.       Click on Customer Service 

 

4.       Click on Virtual Agent “Ask”

 

5.       Once the Virtual Agent opens: 

 

Select the 2nd Choice "Download Links "

 

Select your product

 

You are now presented with the choice to download your software. 

 

Please note that Windows 8.1 remains unsupported so you may encounter additional install issues. I would recommend if you continue to encounter issues to revert to a supported and tested OS. 

 

 

See the article linked below for more info

 

http://upandready.typepad.com/up_and_ready/2013/10/windows-81-support-please-upgrade-cautiously.html



Jeffry Asbury
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