Installation & Licensing

Installation & Licensing

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Active Member
jim.doe
Posts: 6
Registered: ‎10-25-2012
Message 1 of 10 (3,544 Views)

Hello - Unable to install Inventor

3544 Views, 9 Replies
10-25-2012 10:49 AM

:smileysad:Hi

 

I've downloaded (or at least it appears I have!) Inventor (Student Version) but it won't install.  It look like it's installing then I get "Install Error - Network Failure" - this is an AutoDesk pop-up box not a windows error, my network is fine.

 

Could it be my spec - 1.6ghz, 4gb ram...I'm not sure if my graphics card is 3d either, I've try to find out!

 

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 2 of 10 (3,541 Views)

Re: Hello - Unable to install Inventor

10-25-2012 11:14 AM in reply to: jim.doe

Hi Jim,

 

Are you logged on as the user admin? What download method did you select from the Education Community? If you haven't already, can you try again with the browser download option and let us know if it resolves the issue?



Philip Schmelzer
Active Member
jim.doe
Posts: 6
Registered: ‎10-25-2012
Message 3 of 10 (3,477 Views)

Re: Hello - Unable to install Inventor

11-09-2012 01:50 AM in reply to: philip.s

Hi Philip

 

I've tried to install it via browser download but no joy.  I'll try again once I've got a better pc.

 

Also, who do I contact about my eligibility, I'm doing a City & Guilds Level 1 Autodesk Inventor Course (3 Hours per week)?  On my profile it says 'Thames Gateway College' I've never even heard of the college!

 

Can you point me in the right direction?

 

Regards

 

Jim Doe

 

 

 

 

Product Support
dembkod
Posts: 680
Registered: ‎05-26-2010
Message 4 of 10 (3,462 Views)

Re: Hello - Unable to install Inventor

11-09-2012 12:10 PM in reply to: jim.doe

Jim.doe,

Hello. When you install, do not install via browser, download the whole installation package and install from that. It may be worth checking your computer sleep settings. If you hibernate during a large download you will likely affect the integrity of the package. Don't use a wireless connection and switch networks if possible.

Thank you for taking part in our community!

 

David Dembkoski

 ADSK_logo_S_black_web.png

Product Support Specialist

Autodesk Product Support



David Dembkoski
New Member
kente_lin
Posts: 1
Registered: ‎04-13-2014
Message 5 of 10 (1,842 Views)

Re: Hello - Unable to install Inventor

04-13-2014 12:36 PM in reply to: dembkod
Hello
I've read the forum and I still can not install AUTODESK INVENTOR. I download INVENTOR, I install and gives me "NETWORK FAILURE". I am a student and I can not install the inventor.
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 6 of 10 (1,774 Views)

Re: Hello - Unable to install Inventor

04-21-2014 03:36 PM in reply to: kente_lin

Hello @kente_lin!

 

As an alternative to the download managers utilized in the Download Now and Install Now options, you can try utilizing the standard Browser Download option. This should be located next to the others, and can also be found directly in the Autodek Virtual Agent under Download Links.

 

Here to help if additional assistance is needed, otherwise please accept as a solution so that others can benefit from this information.

 

 



Philip Schmelzer
New Member
DestinHuskyFounder
Posts: 1
Registered: ‎06-08-2014
Message 7 of 10 (1,445 Views)

Re: Hello - Unable to install Inventor

06-08-2014 01:01 PM in reply to: dembkod
thats all i have is wireless connection
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 8 of 10 (1,428 Views)

Re: Hello - Unable to install Inventor

06-10-2014 11:00 AM in reply to: DestinHuskyFounder

What sort of install error are you getting @DestinHuskyFounder 



Philip Schmelzer
New Member
ofvera
Posts: 1
Registered: ‎09-11-2014
Message 9 of 10 (891 Views)

Re: Hello - Unable to install Inventor (i have the same problem)

09-11-2014 07:33 PM in reply to: philip.s

Ive been trying to download Inventor, i have windows 8, and when i start the install now option it will "connect to server", then all of the sudden a "open file" pop up appears, and asks me which program i want to use to open it. I have no idea what file it is thus, i dont know what to do. If i close it, it tells me it could not connect to server and it all fails. If i try browser download, when it is finished and i open it, it says a file or more are missing.

 

Please help me as soon as posible, here is a screenshot secuence of what happens.

 

Inline image 1

Inline image 2

Inline image 3

 

*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 10 of 10 (882 Views)

Re: Hello - Unable to install Inventor (i have the same problem)

09-12-2014 07:42 AM in reply to: ofvera

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

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