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olivia.chylinska
Posts: 7
Registered: ‎09-13-2010
Message 1 of 8 (668 Views)

getting the same message - autocad 2010/2011 failed installation

668 Views, 7 Replies
09-13-2010 05:52 AM

i've downloaded autocad 2010 and 2011 numerous times and continue to get a "failed installation" message right after attempting to install.

 

how do i make it successful?

 

thank you, olivia

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TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 2 of 8 (633 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-14-2010 07:00 AM in reply to: olivia.chylinska

What errors are listed in the install log specified?

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Active Member
olivia.chylinska
Posts: 7
Registered: ‎09-13-2010
Message 3 of 8 (631 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-14-2010 08:03 AM in reply to: olivia.chylinska

i'm not sure what errors are written there... what am i looking for in the log?

 

i have about 3 different logs showing up in the temp folder, each under similar headings of AutoCAD 2011 Setup.log, etc.

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TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 4 of 8 (628 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-14-2010 08:17 AM in reply to: olivia.chylinska

There should be a short log file that gives a brief summary of where the installation failed.  Depending on how far the installation got, there is probably a much larger file that will have the detailed information. 

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Active Member
olivia.chylinska
Posts: 7
Registered: ‎09-13-2010
Message 5 of 8 (607 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-14-2010 04:06 PM in reply to: olivia.chylinska

hi,

 

yes i've found 2 short setup logs and the problem seems to be:

 

Install Microsoft Visual C++ 2008 Redistributable (x86) Failed Installation aborted, Result=1603

 

so this package has failed to install, where do i go from here? do i need to download a new redistributable package?

 

many thanks,

olivia

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TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 6 of 8 (584 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-15-2010 07:33 AM in reply to: olivia.chylinska

I would start there for sure.  Try downloading the package straight from Microsoft and installing it manually.  If it errors out then, you might need to do some more work cleaning up your .NET installations. 

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Active Member
olivia.chylinska
Posts: 7
Registered: ‎09-13-2010
Message 7 of 8 (562 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-16-2010 02:08 AM in reply to: olivia.chylinska

hi,

 

i tried installing Microsoft Visual C++2008 Redistributable package from the Microsoft website but got the following error *see jpeg.

 

olivia

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TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 8 of 8 (540 Views)

Re: getting the same message - autocad 2010/2011 failed installation

09-16-2010 08:02 AM in reply to: olivia.chylinska

Consider using the .NET Framework cleanup tool to remove your installations of .NET and then reinstall at least .NET 3.5 SP1. 

 

 

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