fusion360 trial: can't click anywhere, menus greyed out...

[reuben.telushkin]

just installed the fusion360 trial, and opened the program for the first time. I see an unsaved document ready to be sketched on, but I can't click anywhere. I just get the "womp" sound. Same if I try to close the window or even quit the program. All my menus are greyed out. Am I missing something?

[Otto]

Hello reuben.telushkin and welcome to the Autodesk community!

It looks like you're seeing a grayed out button when attempting to register and activate your product. This issue typically occurs because Internet Explorer is either blocking or cannot connect to Autodesk registration servers. Access to Autodesk services is blocked by either IE, network, or proxy server security settings. The following article(s) should help you resolve the problem:

Register Today (Product Activation Wizard) blank except for two radio buttons

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[reuben.telushkin]

Don't think that's it, as IE has never touched this computer. I use firefox and I'm viewing my user account fine from my browser.

[lynn_zhang]

Hi @reuben.telushkin Welcome to Autodesk Community!

I'd suggest you post this issue in Fusion 360 forum and let our Fusion 360 experts help you. Thanks!