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FLEXnet Licensing error:-15, "WinSock: Operation would block" : Server 2008 R2

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Message 1 of 11
TravisNave
20904 Views, 10 Replies

FLEXnet Licensing error:-15, "WinSock: Operation would block" : Server 2008 R2

Problem:  You are running the Autodesk Network License Manager for 2012 products on Windows Server 2008 R2 and receive the following status enquiry error in LMTOOLS:

 

lmgrd is not running: Cannot connect to license server system.
The license server manager (lmgrd) has not been started yet,
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Server name: servername
License path: 27000@servername
FLEXnet Licensing error:-15,570. System Error: 10035 "WinSock: Operation would block"

 

Solution:  There appears to be an issue with the vendor daemon adskflex.exe for version 11.9 included in the Autodesk 2012 product release.  This symptom does not exist with the previous adskflex.exe for version 11.7 included with prior release.  This symptom seems to only appear when running the version 11.9 vendor daemon and exists in both x64 and x86 versions.  The symptom seems to only appear in this fashion when running version 11.9 on Windows Server 2008 R2.  Other similar WinSock or -15 connectivity errors on other server host operating systems or license manager versions are not related to this problem. 

 

To resolve the issue, please perform the following tasks:

 

Step 1:  Open LMTOOLS and stop the license manager service if it is running from the Start/Stop/Reread tab.  Verify that lmgrd.exe and adskflex.exe are not running in the processes tab of the Windows Task Manager. 

 

Step 2:  Locate the installation folder for the license manager (i.e. C:\Program Files\Autodesk Network License Manager\) and rename the vendor daemon file from adskflex.exe to adskflex.bak

 

Step 3:  Replace the vendor daemon adskflex.exe file with the appropriate (x64) or (x86) version release 11.7 from your Autodesk 2011 media or from the following link:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13737466&linkID=9241177

 

For your convenience, I will also attach the appropriate adskflex.exe files to this disccusion post. 

 

Step 4:  Open LMTOOLS and repath the Config Services tab to the new adskflex.exe vendor daemon file and Save the service.  On the Start/Stop/Reread tab, click Start to start the service.  You may optionally Reread the license file if you choose.  Verify that the license manager is running from the System Status tab by running the Perform Status Enquiry button.  Your licenses should now read available. 

 

Note:  It is recommended that you only change the vendor daemon file to the older version. You can keep the remaining master daemon file, LMTOOLS, and the utility file(s) all the latest version. 

 

If you need additional information on setting up the Autodesk Network License Manager, please see my Quick-Start Installation Guide here:

 

http://forums.autodesk.com/t5/Installation-Licensing/Quick-Start-Guide-for-Configuring-LMTOOLS/m-p/3...

 

Good Luck!

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
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Message 2 of 11
TravisNave
in reply to: TravisNave

For those of you running the (x64) version of the FLEXnet License Manager, you can find the 64-bit Autodesk vendor daemon file attached to this post below. 

 

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
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Message 3 of 11
Akin_Autodesk
in reply to: TravisNave

 

Hi,

 

I'm helping a client of ours resolve a licensing failure issue, but I cant seem to get past the Flexnet licensing error -15. They have a 5 seat Building Design Suite Network license, and the Network license mgr seats on a Windows 2003 Small Business Server, and they regularly experience license outages.

 

When I logged into LMTools and performed status enquiry, I got Flexnet licensing Error -15.570.0, however subsequently after troubleshooting, it changed to Flexnet licensing Error -15.10 and eventually Flexnet Licensing Error: -15,10 System Error: 10061 "Winsock: Connection Refused".

 

Here's a brief listing of some of the things I've tried from several posts that I have read:

 

1 - I created exceptions on port 27000 -27002, 2080 and also on the 4 NLM programs in Windows firewall, and eventually I disabled the firewall

2 - disabled 3rd party antivirus firewall

3 - created exception for the 4 NLM programs on windows Data Execution Prevention

4 - Ensured flexlm1 service was running by checking in services.

5 - Ensured that the adskflex and lmgrd processes were running in task manager

6 - Replaced the network license manager version 11.10 with 11.7 just to be sure it wasnt a result of NLM

7 - Double checked that the details on the license file matched those on the LMTools Hostid file info

 

I ran out of ideas and have had to repeat all the steps mentioned above severally, all to no avail.

 

I've pasted the information from the debug log file below and will appreciate if a specific solution to this problem can be proferred by anyone. Thanks very much.

 

 

DEBUG LOG:

 

 

13:09:03 (lmgrd) -----------------------------------------------
13:09:03 (lmgrd) Please Note:
13:09:03 (lmgrd)
13:09:03 (lmgrd) This log is intended for debug purposes only.
13:09:03 (lmgrd) In order to capture accurate license
13:09:03 (lmgrd) usage data into an organized repository,
13:09:03 (lmgrd) please enable report logging. Use Acresso Software Inc.'s
13:09:03 (lmgrd) software license administration solution,
13:09:03 (lmgrd) FLEXnet Manager, to readily gain visibility
13:09:03 (lmgrd) into license usage data and to create
13:09:03 (lmgrd) insightful reports on critical information like
13:09:03 (lmgrd) license availability and usage. FLEXnet Manager
13:09:03 (lmgrd) can be fully automated to run these reports on
13:09:03 (lmgrd) schedule and can be used to track license
13:09:03 (lmgrd) servers and usage across a heterogeneous
13:09:03 (lmgrd) network of servers including Windows NT, Linux
13:09:03 (lmgrd) and UNIX. Contact Acresso Software Inc. at
13:09:03 (lmgrd) www.acresso.com for more details on how to
13:09:03 (lmgrd) obtain an evaluation copy of FLEXnet Manager
13:09:03 (lmgrd) for your enterprise.
13:09:03 (lmgrd)
13:09:03 (lmgrd) -----------------------------------------------
13:09:03 (lmgrd)
13:09:03 (lmgrd)
13:09:03 (lmgrd) pid 1884
13:09:03 (lmgrd) Detecting other license server manager (lmgrd) processes...
13:09:03 (lmgrd) Done rereading
13:09:03 (lmgrd) FLEXnet Licensing (v11.7.0.0 build 73797 i86_n3) started on conserver (IBM PC) (8/22/2012)
13:09:03 (lmgrd) Copyright (c) 1988-2009 Acresso Software Inc. All Rights Reserved.
13:09:03 (lmgrd) US Patents 5,390,297 and 5,671,412.
13:09:03 (lmgrd) World Wide Web: http://www.acresso.com
13:09:03 (lmgrd) License file(s): C:\Program Files\Autodesk Network License Manager\Licenses\Autodesk Building Design Suite 2013 Licenses_FILes\BDSADV2013enlicense.lic
13:09:03 (lmgrd) lmgrd tcp-port 27000
13:09:03 (lmgrd) Starting vendor daemons ...
13:09:03 (lmgrd) Starting vendor daemon at port 2080
13:09:03 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:03 (lmgrd) Started adskflex (pid 2664)
13:09:03 (adskflex) Unable to initialize access to trusted storage: 1
13:09:03 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:04 (adskflex) Server started on conserver for:
13:09:04 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:04 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:04 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:04 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:04 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:04 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:04 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:04 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:04 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:04 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:04 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:04 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:04 (adskflex) 73100REVSYP_2010_0F)
13:09:04 (adskflex) EXTERNAL FILTERS are OFF
13:09:04 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:04 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:08 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:08 (lmgrd) Since this is an unknown status, license server
13:09:08 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:08 (lmgrd) Starting vendor daemon at port 2080
13:09:08 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:08 (lmgrd) REStarted adskflex (pid 852)
13:09:09 (adskflex) Unable to initialize access to trusted storage: 1
13:09:09 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:10 (adskflex) Server started on conserver for:
13:09:10 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:10 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:10 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:10 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:10 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:10 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:10 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:10 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:10 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:10 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:10 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:10 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:10 (adskflex) 73100REVSYP_2010_0F)
13:09:10 (adskflex) EXTERNAL FILTERS are OFF
13:09:10 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:10 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:13 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:13 (lmgrd) Since this is an unknown status, license server
13:09:13 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:13 (lmgrd) Starting vendor daemon at port 2080
13:09:13 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:13 (lmgrd) REStarted adskflex (pid 924)
13:09:13 (adskflex) Unable to initialize access to trusted storage: 1
13:09:13 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:14 (adskflex) Server started on conserver for:
13:09:14 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:14 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:14 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:14 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:14 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:14 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:14 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:14 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:14 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:14 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:14 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:14 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:14 (adskflex) 73100REVSYP_2010_0F)
13:09:14 (adskflex) EXTERNAL FILTERS are OFF
13:09:14 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:14 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:18 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:18 (lmgrd) Since this is an unknown status, license server
13:09:18 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:18 (lmgrd) Starting vendor daemon at port 2080
13:09:18 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:18 (lmgrd) REStarted adskflex (pid 688)
13:09:18 (adskflex) Unable to initialize access to trusted storage: 1
13:09:18 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:19 (adskflex) Server started on conserver for:
13:09:19 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:19 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:19 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:19 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:19 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:19 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:19 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:19 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:19 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:19 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:19 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:19 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:19 (adskflex) 73100REVSYP_2010_0F)
13:09:19 (adskflex) EXTERNAL FILTERS are OFF
13:09:19 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:19 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:23 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:23 (lmgrd) Since this is an unknown status, license server
13:09:23 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:23 (lmgrd) Starting vendor daemon at port 2080
13:09:23 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:23 (lmgrd) REStarted adskflex (pid 6036)
13:09:23 (adskflex) Unable to initialize access to trusted storage: 1
13:09:23 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:24 (adskflex) Server started on conserver for:
13:09:24 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:24 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:24 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:24 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:24 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:24 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:24 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:24 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:24 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:24 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:24 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:24 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:24 (adskflex) 73100REVSYP_2010_0F)
13:09:24 (adskflex) EXTERNAL FILTERS are OFF
13:09:24 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:24 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:28 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:28 (lmgrd) Since this is an unknown status, license server
13:09:28 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:28 (lmgrd) Starting vendor daemon at port 2080
13:09:28 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:28 (lmgrd) REStarted adskflex (pid 5956)
13:09:28 (adskflex) Unable to initialize access to trusted storage: 1
13:09:28 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:29 (adskflex) Server started on conserver for:
13:09:29 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:29 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:29 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:29 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:29 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:29 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:29 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:29 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:29 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:29 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:29 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:29 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:29 (adskflex) 73100REVSYP_2010_0F)
13:09:29 (adskflex) EXTERNAL FILTERS are OFF
13:09:29 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:29 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:33 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:33 (lmgrd) Since this is an unknown status, license server
13:09:33 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:33 (lmgrd) Starting vendor daemon at port 2080
13:09:33 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:33 (lmgrd) REStarted adskflex (pid 4104)
13:09:33 (adskflex) Unable to initialize access to trusted storage: 1
13:09:33 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:34 (adskflex) Server started on conserver for:
13:09:34 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:34 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:34 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:34 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:34 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:34 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:34 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:34 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:34 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:34 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:34 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:34 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:34 (adskflex) 73100REVSYP_2010_0F)
13:09:34 (adskflex) EXTERNAL FILTERS are OFF
13:09:35 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:35 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:38 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:38 (lmgrd) Since this is an unknown status, license server
13:09:38 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:38 (lmgrd) Starting vendor daemon at port 2080
13:09:38 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:38 (lmgrd) REStarted adskflex (pid 4176)
13:09:38 (adskflex) Unable to initialize access to trusted storage: 1
13:09:38 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:39 (adskflex) Server started on conserver for:
13:09:39 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:39 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:39 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:39 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:39 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:39 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:39 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:39 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:39 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:39 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:39 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:39 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:39 (adskflex) 73100REVSYP_2010_0F)
13:09:39 (adskflex) EXTERNAL FILTERS are OFF
13:09:39 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:39 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:43 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:43 (lmgrd) Since this is an unknown status, license server
13:09:43 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:43 (lmgrd) Starting vendor daemon at port 2080
13:09:43 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:43 (lmgrd) REStarted adskflex (pid 5972)
13:09:43 (adskflex) Unable to initialize access to trusted storage: 1
13:09:43 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:44 (adskflex) Server started on conserver for:
13:09:44 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:44 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:44 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:44 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:44 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:44 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:44 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:44 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:44 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:44 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:44 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:44 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:44 (adskflex) 73100REVSYP_2010_0F)
13:09:44 (adskflex) EXTERNAL FILTERS are OFF
13:09:44 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:44 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:48 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:48 (lmgrd) Since this is an unknown status, license server
13:09:48 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:48 (lmgrd) Starting vendor daemon at port 2080
13:09:48 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:48 (lmgrd) REStarted adskflex (pid 5216)
13:09:48 (adskflex) Unable to initialize access to trusted storage: 1
13:09:48 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:49 (adskflex) Server started on conserver for:
13:09:49 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:49 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:49 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:49 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:49 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:49 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:49 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:49 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:49 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:49 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:49 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:49 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:49 (adskflex) 73100REVSYP_2010_0F)
13:09:49 (adskflex) EXTERNAL FILTERS are OFF
13:09:50 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:50 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:53 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:53 (lmgrd) Since this is an unknown status, license server
13:09:53 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
13:09:53 (lmgrd) Starting vendor daemon at port 2080
13:09:53 (lmgrd) Using vendor daemon port 2080 specified in license file
13:09:53 (lmgrd) REStarted adskflex (pid 4572)
13:09:53 (adskflex) Unable to initialize access to trusted storage: 1
13:09:53 (adskflex) FLEXnet Licensing version v11.7.0.1 build 79956 i86_n3
13:09:54 (adskflex) Server started on conserver for:
13:09:54 (adskflex) 85788BDSADV_F (consisting of: 85948BDSADV_2013_0F
13:09:54 (adskflex) 85788BDSADV_2012_0F 85778RSAPRO_2012_0F 85882INFMDR_2012_0F
13:09:54 (adskflex) 85793REVSYP_2012_0F 85792REVSU_2012_0F 85536ACD_2011_0F
13:09:54 (adskflex) 85651BDSADV_2011_0F 85607SHOWCASE_2011_0F 85586RSAPRO_2011_0F
13:09:54 (adskflex) 85583LDXSP_2011_0F 85579INVNTOR_2011_0F 85600NAVMAN_2011_0F
13:09:54 (adskflex) 85594REVSU_2011_0F 85541RVTMPB_2011_0F 85503MAXDES_2011_0F
13:09:54 (adskflex) 85561ARCHDESK_2011_0F 85562BLDSYS_2011_0F 85615ALSK_2011_0F
13:09:54 (adskflex) 85587REVIT_2011_0F 85624REVSYP_2011_0F 71200ACD_2010_0F
13:09:54 (adskflex) 82200STRDET_2010_0F 73000BLDSYS_2010_0F 72200ARCHDESK_2010_0F
13:09:54 (adskflex) 70000MAXDES_2010_0F 74100REVIT_2010_0F 73900REVITST_2010_0F
13:09:54 (adskflex) 73800RVTMPJ_2010_0F 71400NAVMAN_2010_0F 68600AQTO_2010_0F
13:09:54 (adskflex) 74000REVSU_2010_0F 75300RSAPRO_2010_0F 85577INVNTOR_2010_0F
13:09:54 (adskflex) 73100REVSYP_2010_0F)
13:09:54 (adskflex) EXTERNAL FILTERS are OFF
13:09:54 (adskflex) Vendor daemon can't talk to lmgrd (Cannot connect to license server system. (-15,10:10013 "WinSock: Access denied"))
13:09:54 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
13:09:58 (lmgrd) adskflex exited with status 28 (Communications error)
13:09:58 (lmgrd) Please correct problem and restart daemons

 

Message 4 of 11
TravisNave
in reply to: Akin_Autodesk

What is the version of adskflex.exe that you are using?  Also, can you PING the servername from itself and get a valid IPv4 address?



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Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 5 of 11
it
Observer
in reply to: TravisNave

Hello Travis,

In your instructions below:

 

Step 4:  Open LMTOOLS and repath the Config Services tab to the new adskflex.exe vendor daemon file and Save the service.  On the Start/Stop/Reread tab, click Start to start the service.  You may optionally Reread the license file if you choose.  Verify that the license manager is running from the System Status tab by running the Perform Status Enquiry button.  Your licenses should now read available. 

 

You state to "repath the Config Services tab to the new adskflex.exe vendor daemon file". But, when we repath it to the adskflex.exe file, the server will not start. Do you mean to repath it to the lmgrd.exe file..?

 

Respectfully,

Kurt Axline

Message 6 of 11
TravisNave
in reply to: it

Ah, yes!  Thanks for pointing that out. 

 

Sometimes I get ahead of myself.  This is one of those times.  Yes, just make sure that everything is pathed correctly, (i.e. lmgrd.exe, license.lic file, and the debug.log.)

 

Thanks for pointing that out. 

 

 

----------------------------

CORRECTION:

 

Step 4:  Open LMTOOLS and repath the Config Services tab to the new adskflex.exe vendor daemon  lmgrd.exe master daemon file and Save the service.  On the Start/Stop/Reread tab, click Start to start the service.  You may optionally Reread the license file if you choose.  Verify that the license manager is running from the System Status tab by running the Perform Status Enquiry button.  Your licenses should now read available.

 

----------------------------

 

 

 



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Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 7 of 11
it
Observer
in reply to: TravisNave

That's OK... thanks for replying to my post..!! But, we're still having trouble getting (moving) our LM to operate on our 2008 R2 64-bit server. Maybe you can help..?

 

We've followed AutoDesk's installation instructions to the "T"... as well as tried using the 11.7 version of the adskflex.exe file to no avail. We've also tried installing the x86 version on the server too. All attempts end with "adskflex: The desired vendor daemon is down." showing up in the Server Status window. We are an IPv4 only environment (all of our server's and client PCs have IPv6 disabled) and have noticed that from within the LMTOOLS dialog box on the System Settings tab that the IP Address field shows as "::1" (less quotes). And, while analyzing the debug.log file, we see the following:

 

12:57:30 (lmgrd) FlexNet Licensing (v11.12.0.0 build 136775 i86_n3) started on encon-ap00 (IBM PC) (6/12/2014)
12:57:30 (lmgrd) Copyright (c) 1988-2013 Flexera Software LLC. All Rights Reserved.
12:57:30 (lmgrd) World Wide Web: http://www.flexerasoftware.com
12:57:30 (lmgrd) License file(s): C:\Program Files (x86)\Autodesk Network License Manager\Licenses\14-0218 egi-trackings.lic
12:57:30 (lmgrd) lmgrd tcp-port 27000
12:57:30 (lmgrd) (@lmgrd-SLOG@) ===============================================
12:57:30 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===
12:57:30 (lmgrd) (@lmgrd-SLOG@) Start-Date: Thu Jun 12 2014 12:57:30 Eastern Daylight Time
12:57:30 (lmgrd) (@lmgrd-SLOG@) PID: 2752
12:57:30 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.12.0.0 build 136775 i86_n3 ( build 136775 (ipv6))
12:57:30 (lmgrd) (@lmgrd-SLOG@)
12:57:30 (lmgrd) (@lmgrd-SLOG@) === Network Info ===
12:57:30 (lmgrd) (@lmgrd-SLOG@) Socket interface: IPV6
12:57:30 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000
12:57:30 (lmgrd) (@lmgrd-SLOG@)

 

The server's IPv4 address is 192.168.1.232 and the IPv6 protocol is disabled. We've also tried this with IPv6 enabled on the server as well with the exact same results. Also, the server's firewall is disabled (and has been throughout all of our trials).

 

Lastly, we never see the adskflex.exe process running in the Task Manager either... this would confirm that it is down as the Server Status window indicates. It seems that no matter what we do, the results are exactly the same. 

 

 

Message 8 of 11
it
Observer
in reply to: it

One other thing... when we request LMTOOLS to reread the license file we get "FlexNet Licensing error:-97,121" (less quotes)
Message 9 of 11
TravisNave
in reply to: it

Ah, looks like the server is still trying to connect to itself via the IPv6 local loopback.  This is typical on 2008 R2.  What I do to correct this is to edit the hosts file on the server so that it points to its IPv4 loopback of 127.0.0.1.  All you have to do is put the server hostname netbios name (and FQDN if applicable) behind the 127.0.0.1 localhost entry.  Make sure the ::1 is commented out with a pound # sign and save.  Verify PING on the server to itself and it should come back as 127.0.0.1.  At that point, try to start the license server services in LMTOOLS. 

 

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...

 

 



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Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 10 of 11
it
Observer
in reply to: TravisNave

OK... did just what you've suggested. And, when looking at the System Settiungs tab it now shows the IP Address as 127.0.0.1. But, we're still getting the following error in the Server Status tab:

 

 

adskflex: The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
Vendor:Host: encon-ap00
License path: 27000@encon-ap00;
FlexNet Licensing error:-97,121

 

as well as the following in the debug.log file:

 

14:05:17 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===
14:05:17 (lmgrd) (@lmgrd-SLOG@) Start-Date: Thu Jun 12 2014 14:05:17 Eastern Daylight Time
14:05:17 (lmgrd) (@lmgrd-SLOG@) PID: 2384
14:05:17 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.12.0.0 build 136775 i86_n3 ( build 136775 (ipv6))
14:05:17 (lmgrd) (@lmgrd-SLOG@)
14:05:17 (lmgrd) (@lmgrd-SLOG@) === Network Info ===
14:05:17 (lmgrd) (@lmgrd-SLOG@) Socket interface: IPV6
14:05:17 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000

 

In addition, there's this in the debug.log file too:

 

14:05:17 (adskflex) Invalid license key (inconsistent authentication code)
14:05:17 (adskflex) ==>INCREMENT 85787BDSPRM_F adskflex 1.000 permanent 5 \
VENDOR_STRING=commercial:permanent SUPERSEDE DUP_GROUP=UH \
SUITE_DUP_GROUP=UHV ISSUED=26-Feb-2014 BORROW=4320 \
SN=393-84208037 SIGN="151E AB6B 3BE7 50C3 7373 EF5B CEB7 DB11 \
B44A C087 B08B F03A E8D3 512A 8F9F 19BB FB1A 7928 D05D 4663 \
D694 5F6C F835 72FF 5B9E BB91 E4CB 2CAA 9192 4F01" SIGN2="0808 \
496E 0217 140D 9A89 6A6C 0446 99FF 1F68 8FF7 B726 9C92 EB77 \
90B8 7669 1C4C 3AF0 15C9 A8CD 4684 AFC6 5517 B3FE A821 6937 \
6161 EFDA 5E02 D1B0 B380"

 

Maybe we just need a new license file from AutoDesk..? 

 

Message 11 of 11
TravisNave
in reply to: it

Yes exactly.  It's possible that you accidentally malformed the license file if you did a combining of multiple licenses.  Or it just simply could be bad.  A new LIC file will get you where you need to be.  The phone activation is down at the moment, but you can do so online or thru your reseller.



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Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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