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FLEXNet does not release license when product is closed

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Message 1 of 7
karthur1
Mentor
2387 Views, 6 Replies
‎08-14-2014 07:08 AM
‎08-14-2014 07:08 AM

FLEXNet does not release license when product is closed

I have one laptop that does not release the FLEXNet license when they close the product.  From the laptop, I checked to see if the license was "Borrowed" and it was not.  Here is what I see from LMTools.

 

2014-08-14_0902.png

 

I have tried rereading the license file, but that did not help either.

 

The problem with this is that it is absorbing a license, even though the user is not using the product.  Is there a way I can clear this so that the license can be used by another user?

 

Another question is what product is this 85677FDSPRM?  I looked up the FLEXNet feature codes for the 2015 products and this is not listed.

 

Thanks,

Kirk

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Message 2 of 7
TravisNave
Mentor
in reply to: karthur1
‎08-14-2014 07:17 AM
‎08-14-2014 07:17 AM

If the license shows LINGER in the log file, then the license manager thinks it is borrowed.  Typically, the best way to clear this is for the same user on the same machine to re-borrow the license and then return it.  That should clear the borrow. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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Message 3 of 7
karthur1
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in reply to: TravisNave
‎08-14-2014 07:37 AM
‎08-14-2014 07:37 AM

Travis,

I had actually borrowed the license and then "un" borrowed it thinking that it would clear out what I was seeing on FLEXNET.  Is there a way to unborrow it from the LMTOOLS?

 

I tried returning the borrowed license with the LMTOOLS, but it says its not borrowed.

 

2014-08-14_0935.png

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Message 4 of 7
TravisNave
Mentor
in reply to: karthur1
‎08-14-2014 07:43 AM
‎08-14-2014 07:43 AM

No, Autodesk does not support the return early functionality in LMTOOLS.  I will PM you the answer.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
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Message 5 of 7
karthur1
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in reply to: TravisNave
‎08-14-2014 10:55 AM
‎08-14-2014 10:55 AM

Thanks Travis for you help......

 

Kirk

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Message 6 of 7
NathanLos
Alumni
in reply to: karthur1
‎08-18-2014 01:39 PM
‎08-18-2014 01:39 PM

FDSPRM is Autodesk Factory Design Suite Premium. This list may be helpful: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/2015-FLEXnet-feature-code...

85677FDSPRM_F is a package license that is provided as part of a Maintenance Subscription contract. It includes FDSPRM 2015 as well as previous version support for 2014, 2013, and 2012.


Nathan Los
Principal Engineer
DLS-Mechanical Design
Autodesk, Inc.
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Message 7 of 7
trond.hoiberg
Contributor
in reply to: TravisNave
‎08-25-2017 04:04 AM
‎08-25-2017 04:04 AM

Have a case where a computer has been removed from the network and still LMTOOLS does not release the License. It has not been borrowed and there is no LMTOOL config file. LMTOOLS have been reset. A bit strange and I am curious what the solution you PM various people in the forum is 🙂

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