Installation & Licensing

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mschmitt79
Posts: 1
Registered: ‎10-02-2009
Message 1 of 3 (8,111 Views)

FlexLM Error Message

8111 Views, 2 Replies
10-02-2009 12:38 PM
I have a Windows 2003 Server that I have the FlexLM service installed on. However, I get this error message in my logs when I attempt start the service. Obviously this is problematic because no licenses are being handed out. If you can check over my log file and give me a hand at resolving the problem I would greatly appreciate it.

Log File:
14:17:44 (lmgrd) -----------------------------------------------
14:17:44 (lmgrd) Please Note:
14:17:44 (lmgrd)
14:17:44 (lmgrd) This log is intended for debug purposes only.
14:17:44 (lmgrd) In order to capture accurate license
14:17:44 (lmgrd) usage data into an organized repository,
14:17:44 (lmgrd) please enable report logging. Use Macrovision's
14:17:44 (lmgrd) software license administration solution,
14:17:44 (lmgrd) FLEXnet Manager, to readily gain visibility
14:17:44 (lmgrd) into license usage data and to create
14:17:44 (lmgrd) insightful reports on critical information like
14:17:44 (lmgrd) license availability and usage. FLEXnet Manager
14:17:44 (lmgrd) can be fully automated to run these reports on
14:17:44 (lmgrd) schedule and can be used to track license
14:17:44 (lmgrd) servers and usage across a heterogeneous
14:17:44 (lmgrd) network of servers including Windows NT, Linux
14:17:44 (lmgrd) and UNIX. Contact Macrovision at
14:17:44 (lmgrd) www.macrovision.com for more details on how to
14:17:44 (lmgrd) obtain an evaluation copy of FLEXnet Manager
14:17:44 (lmgrd) for your enterprise.
14:17:44 (lmgrd)
14:17:44 (lmgrd) -----------------------------------------------
14:17:44 (lmgrd)
14:17:44 (lmgrd)
14:17:44 (lmgrd) pid 1664
14:17:44 (lmgrd) Detecting other license server manager (lmgrd) processes...
14:17:44 (lmgrd) Done rereading
14:17:44 (lmgrd) FLEXnet Licensing (v11.5.0.5 build 60835 i86_n3) started on mhs-altiris2 (IBM PC) (10/2/2009)
14:17:44 (lmgrd) Copyright (c) 1988-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
14:17:44 (lmgrd) US Patents 5,390,297 and 5,671,412.
14:17:44 (lmgrd) World Wide Web: http://www.macrovision.com
14:17:44 (lmgrd) License file(s): C:\Program Files\Autodesk Network License Manager\DES_ACA2010enlicense.lic
14:17:44 (lmgrd) lmgrd tcp-port 27000
14:17:44 (lmgrd) Starting vendor daemons ...
14:17:44 (lmgrd) Starting vendor daemon at port 2080
14:17:44 (lmgrd) Using vendor daemon port 2080 specified in license file
14:17:44 (lmgrd) Started adskflex (pid 3424)
14:17:44 (adskflex) Unable to initialize access to trusted storage: 1
14:17:44 (adskflex) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3
14:17:44 (adskflex) Server started on mhs-altiris2 for: 80200DES_ACA_2010_0F
14:17:44 (adskflex) EXTERNAL FILTERS are OFF
14:17:44 (lmgrd) adskflex using TCP-port 2080
14:17:46 (lmgrd) Rereading license file... Requested from da-mschmitt@mhs-altiris2
14:17:46 (adskflex) Failed to open socket to lmgrd, Exiting
14:17:46 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
14:17:46 (lmgrd) Can't send reread to adskflex: Cannot read data from license server system. (-16,10009:10054 "WinSock: Connection reset by peer")
14:17:46 (lmgrd) Done rereading
14:17:46 (lmgrd) ...Finished rereading
14:17:51 (lmgrd) adskflex exited with status 28 (Communications error)
14:17:51 (lmgrd) Since this is an unknown status, license server
14:17:51 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
14:17:51 (lmgrd) Starting vendor daemon at port 2080
14:17:51 (lmgrd) Using vendor daemon port 2080 specified in license file
14:17:51 (lmgrd) REStarted adskflex (pid 3440)
14:17:51 (adskflex) Unable to initialize access to trusted storage: 1
14:17:51 (adskflex) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3
14:17:51 (adskflex) Server started on mhs-altiris2 for: 80200DES_ACA_2010_0F
14:17:51 (adskflex) EXTERNAL FILTERS are OFF
14:17:51 (lmgrd) adskflex using TCP-port 2080
14:17:53 (adskflex) Failed to open socket to lmgrd, Exiting
14:17:53 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
14:17:56 (lmgrd) adskflex exited with status 28 (Communications error)
14:17:56 (lmgrd) Since this is an unknown status, license server
14:17:56 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
14:17:56 (lmgrd) Starting vendor daemon at port 2080
14:17:56 (lmgrd) Using vendor daemon port 2080 specified in license file
14:17:56 (lmgrd) REStarted adskflex (pid 3100)
14:17:56 (adskflex) Unable to initialize access to trusted storage: 1
14:17:56 (adskflex) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3
14:17:56 (adskflex) Server started on mhs-altiris2 for: 80200DES_ACA_2010_0F
14:17:56 (adskflex) EXTERNAL FILTERS are OFF
14:17:56 (lmgrd) adskflex using TCP-port 2080
14:17:59 (adskflex) Failed to open socket to lmgrd, Exiting
14:17:59 (adskflex) EXITING DUE TO SIGNAL 28 Exit reason 5
14:18:01 (lmgrd) adskflex exited with status 28 (Communications error)
14:18:01 (lmgrd) Since this is an unknown status, license server
14:18:01 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
14:18:01 (lmgrd) Starting vendor daemon at port 2080
14:18:01 (lmgrd) Using vendor daemon port 2080 specified in license file
14:18:01 (lmgrd) REStarted adskflex (pid 3532)
14:18:01 (adskflex) Unable to initialize access to trusted storage: 1
14:18:01 (adskflex) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3
14:18:01 (adskflex) Server started on mhs-altiris2 for: 80200DES_ACA_2010_0F
14:18:01 (adskflex) EXTERNAL FILTERS are OFF
14:18:01 (lmgrd) adskflex using TCP-port 2080
*Expert Elite*
TravisNave
Posts: 10,476
Registered: ‎01-14-2005
Message 2 of 3 (8,111 Views)

Re: FlexLM Error Message

10-02-2009 12:43 PM in reply to: mschmitt79
Generally this error is caused by the Firewall or the Data Execution Prevention (DEP) interfering with the adskflex.exe. I would start by disabling any Windows or 3rd party firewall (or allow ports 2080 and 27000~27009) and add all four NLM files to the DEP exception list under System Properties.
Member
takaji-sawada
Posts: 3
Registered: ‎12-09-2009
Message 3 of 3 (8,112 Views)

Re: FlexLM Error Message

12-11-2009 08:12 AM in reply to: mschmitt79
1:01:59 (lmgrd) -----------------------------------------------

1:01:59 (lmgrd) Please Note:

1:01:59 (lmgrd)

1:01:59 (lmgrd) This log is intended for debug purposes only.

1:01:59 (lmgrd) In order to capture accurate license

1:01:59 (lmgrd) usage data into an organized repository,

1:01:59 (lmgrd) please enable report logging. Use Macrovision's

1:01:59 (lmgrd) software license administration solution,

1:01:59 (lmgrd) FLEXnet Manager, to readily gain visibility

1:01:59 (lmgrd) into license usage data and to create

1:01:59 (lmgrd) insightful reports on critical information like

1:01:59 (lmgrd) license availability and usage. FLEXnet Manager

1:01:59 (lmgrd) can be fully automated to run these reports on

1:01:59 (lmgrd) schedule and can be used to track license

1:01:59 (lmgrd) servers and usage across a heterogeneous

1:01:59 (lmgrd) network of servers including Windows NT, Linux

1:01:59 (lmgrd) and UNIX. Contact Macrovision at

1:01:59 (lmgrd) www.macrovision.com for more details on how to

1:01:59 (lmgrd) obtain an evaluation copy of FLEXnet Manager

1:01:59 (lmgrd) for your enterprise.

1:01:59 (lmgrd)

1:01:59 (lmgrd) -----------------------------------------------

1:01:59 (lmgrd)

1:01:59 (lmgrd)

1:01:59 (lmgrd) pid 3032

1:01:59 (lmgrd) Detecting other license server manager (lmgrd) processes...

1:01:59 (lmgrd) Done rereading

1:01:59 (lmgrd) FLEXnet Licensing (v11.5.0.5 build 60835 i86_n3) started on tsawada-PC (IBM PC) (12/12/2009)

1:01:59 (lmgrd) Copyright (c) 1988-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.

1:01:59 (lmgrd) US Patents 5,390,297 and 5,671,412.

1:01:59 (lmgrd) World Wide Web: http://www.macrovision.com

1:01:59 (lmgrd) License file(s): C:\Program Files\Autodesk Network License Manager\License\license 001dba8cbe07\391-02907542.lic

1:01:59 (lmgrd) lmgrd tcp-port 27000

1:01:59 (lmgrd) Starting vendor daemons ...

1:01:59 (lmgrd) Starting vendor daemon at port 2080

1:01:59 (lmgrd) Using vendor daemon port 2080 specified in license file

1:01:59 (lmgrd) Started adskflex (pid 5112)

1:01:59 (adskflex) Unable to initialize access to trusted storage: 1

1:01:59 (adskflex) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3

1:01:59 (adskflex) Server started on tsawada-PC for: 70400INVBUN_2010_0F

1:01:59 (adskflex) EXTERNAL FILTERS are OFF

1:01:59 (lmgrd) adskflex using TCP-port 2080

1:02:04 (adskflex) TCP_NODELAY NOT enabled
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