Flexible License Manager

[warrentdo]

Hello, im have trouble getting a license for Autocad Electrical 2009.
Its been running fine for over 1 year but now when we try and load it it says it cant find a licence.
Ive rebooted the server and made sure that the service had started and messed with the client
The Error log I get is-

lmgrd is not running: Cannot connect to license server system.
The license server manager (lmgrd) has not been started yet,
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Server name: Sgeserver3
License path: @Sgeserver3;
FLEXnet Licensing error:-15,570

Cheers

Warren.

[Antonio_Barroca]

Hi Warren,

If the Network License Manager was working correctly and you did not make any changes to the license file or service configuration, then this can be a simple firewall issue.
Try disabling the firewall in your server and try again.
If it works, then you need to make an exception for the TCP ports 2080 (for the adskflex vendor daemon) and 27000 to 27009 (for the lmgrd master daemon)

Regards

Antonio Barroca
Autodesk Product Support

We appreciate your quick feedback on this forum!

[warrentdo]

Hello Antonio,

I have only just found out that we have had a new network card put in the server!
This now give out a new Mac address that completly screws up our lic file.
I have just been on to Auth codes and they are in the process of sending me out a new Lic file.
I hope it works.

Regards

WArren.

[ninabilbrey]

We had a failed NIC card and had to replace it on server that houses my autocad software, that is when I was notified by my Auto Cad Elec. users they were getting a "cant find license" error ... Then found out we do not have Tech Support with Auto Cad - researched the error and in looking through the indications within Auto Cad Log found that the license looks for MAC address .. ok so since that has changed... is there a work around since it appears I can't change it myself to the new MAC address?
Is my only choice to contact Auto Cad support, or does anyone have other suggestions?


Im kind of stuck right now....

nbilbrey@weberstephen.com

[warrentdo]

The only thing that you can do is get a new LIC file from authcodes.

Regards

Warren.

[mgalicki]

I have been using Plant 3D with P&ID for several weeks. I now need to be able to work from home a few days a week. How would I be able to barrow the license?

Thanks,

Mark

[DarrenP]

type about in the command line

it should pop up the license info box and there should a borrow license button in that box

[mgalicki]

ThanksDarren.

Nowanew problem. I have attempted to installthe software on my PC at home. It gets to the end of installing & comes up saying failed.?

It doesn't give me a reason why. I have tried it entering the Ser # & Key and also as a 30 day trial. They both give me the same result. I need this at home because I will be working from home a few days a week.

Please help.

Thanks,

Mark

[TravisNave]

You cannot install a trial license and borrow a network license.  You will need to install it as a network version with access to your NLM server first.  Then you can borrow the license and take it home. 

[DarrenP]

or if your on subscription you can request a home use license

[mgalicki]

So would I need to uninstall & re-install as a network installation?

I thought I could use the License Transfer Utility?

I thought this option was for those without a network install or without a network all together.

We have no network at out office. It's only my workstation that hase the Autodesk software on it.

I really need to get this resolved though.

True Autodesk rep?

Please get me an answer.

Thank you,

Mark

[TravisNave]

Your terminology led us to believe you had a network licensed copy.  If you are using stand-alone, you can use the LTU, but you should instead ask for a home use license in this case. 

[WinsAuto1]

Why don"t the error messages say what they really are?  Wouldn"t that make all this a lot simpler?  When I try to pull a license, it would be nice if it said "there aren"t any available "  instead of some nonsesne about the server.  I find this true with most of the error messages throughout the AD line.

[TravisNave]

Autodesk doesn't make the license manager, so the error messages are
generic to accommodate other vendors.

[WinsAuto1]

Ah, that explains a lot, thank you.

[TravisNave]

No problem. I posted a list of error codes years ago. I should probably
make a new one.