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*Purdy, Steve
Message 1 of 5 (183 Views)

Fatal Error: Security system is not functioning or is improperly installed

183 Views, 4 Replies
02-28-2001 04:31 AM
We have a network installation of AutoCad Map 3. The machine that hosts the
license manager and a workstation were recently upgraded to Windows 2000.
The license manager and clients were re-installed, and the LM runs fine, and
a second workstation running Windows 95 runs the client without incident.
But the Win2000 workstation won't run the client after installation, giving
the message "Fatal Error: Security system is not functioning or is
improperly installed".

I reviewed the help document on the website and tried several things,
without success:

I can ping the host from the workstation.
The system dates and times are the same.
I tried setting the ACADSERVER to the host name, but it doesn't
"stick"--after I close the command prompt window and reopen it, the
ACADSERVER variable is gone. Don't know what that means. Regardless, it
doesn't correct the problem.

The host is recognizing the workstation. This line appears in the log file:

01-Feb-28 09:37:46: user@workstation [0]: Missed packet: Bad file
descriptor.

Any ideas?

Steve
*martin, jason
Message 2 of 5 (183 Views)

Re: Fatal Error: Security system is not functioning or is improperly installed

02-28-2001 05:47 AM in reply to: *Purdy, Steve
Steve -

Have you updated adesksys.dll? Check out
http://support01.autodesk.com/knowledgebase/html/157553.htm (watch for wrapping in the
link).

You can't set a system variable at the command prompt. It only lasts for that session of
command.exe. To set the variable (if you must) go to start / settings / control panel /
system / Advanced / Environment Variables and set it in the system variables box.

hth

jason martin
frankfurt-short-bruza

"Steve Purdy" wrote in message
news:7842C880017DFC3941076E2D7DDA3D4C@in.WebX.maYIadrTaRb...
> We have a network installation of AutoCad Map 3. The machine that hosts the
> license manager and a workstation were recently upgraded to Windows 2000.
> The license manager and clients were re-installed, and the LM runs fine, and
> a second workstation running Windows 95 runs the client without incident.
> But the Win2000 workstation won't run the client after installation, giving
> the message "Fatal Error: Security system is not functioning or is
> improperly installed".
>
> I reviewed the help document on the website and tried several things,
> without success:
>
> I can ping the host from the workstation.
> The system dates and times are the same.
> I tried setting the ACADSERVER to the host name, but it doesn't
> "stick"--after I close the command prompt window and reopen it, the
> ACADSERVER variable is gone. Don't know what that means. Regardless, it
> doesn't correct the problem.
>
> The host is recognizing the workstation. This line appears in the log file:
>
> 01-Feb-28 09:37:46: user@workstation [0]: Missed packet: Bad file
> descriptor.
>
> Any ideas?
>
> Steve
>
*Purdy, Steve
Message 3 of 5 (183 Views)

Re:

02-28-2001 06:41 AM in reply to: *Purdy, Steve
Thanks, Jason. Reading the installation instructions for adesksys.dll, it
says that if the existing file doesn't have exactly 90112 bytes, not to
proceed. Mine has 85504, so I guess that's out.

I changed the ACADSERVER variable in the manner you suggested, and still no
go.

Thanks anyway.

Steve

"jason martin" wrote in message
news:7030544CE8677F9B388A2AFB8C3DAC46@in.WebX.maYIadrTaRb...
> Steve -
>
> Have you updated adesksys.dll? Check out
> http://support01.autodesk.com/knowledgebase/html/157553.htm (watch for
wrapping in the
> link).
>
> You can't set a system variable at the command prompt. It only lasts for
that session of
> command.exe. To set the variable (if you must) go to start / settings /
control panel /
> system / Advanced / Environment Variables and set it in the system
variables box.
>
> hth
>
> jason martin
> frankfurt-short-bruza
>
> "Steve Purdy" wrote in message
> news:7842C880017DFC3941076E2D7DDA3D4C@in.WebX.maYIadrTaRb...
> > We have a network installation of AutoCad Map 3. The machine that hosts
the
> > license manager and a workstation were recently upgraded to Windows
2000.
> > The license manager and clients were re-installed, and the LM runs fine,
and
> > a second workstation running Windows 95 runs the client without
incident.
> > But the Win2000 workstation won't run the client after installation,
giving
> > the message "Fatal Error: Security system is not functioning or is
> > improperly installed".
> >
> > I reviewed the help document on the website and tried several things,
> > without success:
> >
> > I can ping the host from the workstation.
> > The system dates and times are the same.
> > I tried setting the ACADSERVER to the host name, but it doesn't
> > "stick"--after I close the command prompt window and reopen it, the
> > ACADSERVER variable is gone. Don't know what that means. Regardless,
it
> > doesn't correct the problem.
> >
> > The host is recognizing the workstation. This line appears in the log
file:
> >
> > 01-Feb-28 09:37:46: user@workstation [0]: Missed packet: Bad file
> > descriptor.
> >
> > Any ideas?
> >
> > Steve
> >
>
*martin, jason
Message 4 of 5 (183 Views)

Re:

02-28-2001 10:17 AM in reply to: *Purdy, Steve
Do me a favor. Rename the existing adesksys.dll to adesksysdll.old and put
the new one in there. Let me know if it works. If it doesn't you can
always put the old one back. I ran into the same problem. According to the
instructions I shouldn't have replaced the old adesksys.dll, but it wasn't
working so I replaced it anyway and it worked fine.

hth

jason martin
frankfurt-short-bruza

Steve Purdy wrote in message
news:6D8BF5E0360AF1C5DAB1FAD2D4311837@in.WebX.maYIadrTaRb...
> Thanks, Jason. Reading the installation instructions for adesksys.dll, it
> says that if the existing file doesn't have exactly 90112 bytes, not to
> proceed. Mine has 85504, so I guess that's out.
>
> I changed the ACADSERVER variable in the manner you suggested, and still
no
> go.
>
> Thanks anyway.
>
> Steve
>
> "jason martin" wrote in message
> news:7030544CE8677F9B388A2AFB8C3DAC46@in.WebX.maYIadrTaRb...
> > Steve -
> >
> > Have you updated adesksys.dll? Check out
> > http://support01.autodesk.com/knowledgebase/html/157553.htm (watch for
> wrapping in the
> > link).
> >
> > You can't set a system variable at the command prompt. It only lasts
for
> that session of
> > command.exe. To set the variable (if you must) go to start / settings /
> control panel /
> > system / Advanced / Environment Variables and set it in the system
> variables box.
> >
> > hth
> >
> > jason martin
> > frankfurt-short-bruza
> >
> > "Steve Purdy" wrote in message
> > news:7842C880017DFC3941076E2D7DDA3D4C@in.WebX.maYIadrTaRb...
> > > We have a network installation of AutoCad Map 3. The machine that
hosts
> the
> > > license manager and a workstation were recently upgraded to Windows
> 2000.
> > > The license manager and clients were re-installed, and the LM runs
fine,
> and
> > > a second workstation running Windows 95 runs the client without
> incident.
> > > But the Win2000 workstation won't run the client after installation,
> giving
> > > the message "Fatal Error: Security system is not functioning or is
> > > improperly installed".
> > >
> > > I reviewed the help document on the website and tried several things,
> > > without success:
> > >
> > > I can ping the host from the workstation.
> > > The system dates and times are the same.
> > > I tried setting the ACADSERVER to the host name, but it doesn't
> > > "stick"--after I close the command prompt window and reopen it, the
> > > ACADSERVER variable is gone. Don't know what that means. Regardless,
> it
> > > doesn't correct the problem.
> > >
> > > The host is recognizing the workstation. This line appears in the log
> file:
> > >
> > > 01-Feb-28 09:37:46: user@workstation [0]: Missed packet: Bad file
> > > descriptor.
> > >
> > > Any ideas?
> > >
> > > Steve
> > >
> >
>
*Purdy, Steve
Message 5 of 5 (183 Views)

Re:

03-01-2001 01:49 AM in reply to: *Purdy, Steve
Thank you thank you thank you! It worked!

Steve

"jason martin" wrote in message
news:81A01D5645ABD488080E54E5AEB7B160@in.WebX.maYIadrTaRb...
> Do me a favor. Rename the existing adesksys.dll to adesksysdll.old and
put
> the new one in there. Let me know if it works. If it doesn't you can
> always put the old one back. I ran into the same problem. According to
the
> instructions I shouldn't have replaced the old adesksys.dll, but it wasn't
> working so I replaced it anyway and it worked fine.
>
> hth
>
> jason martin
> frankfurt-short-bruza
>
> Steve Purdy wrote in message
> news:6D8BF5E0360AF1C5DAB1FAD2D4311837@in.WebX.maYIadrTaRb...
> > Thanks, Jason. Reading the installation instructions for adesksys.dll,
it
> > says that if the existing file doesn't have exactly 90112 bytes, not to
> > proceed. Mine has 85504, so I guess that's out.
> >
> > I changed the ACADSERVER variable in the manner you suggested, and still
> no
> > go.
> >
> > Thanks anyway.
> >
> > Steve
> >
> > "jason martin" wrote in message
> > news:7030544CE8677F9B388A2AFB8C3DAC46@in.WebX.maYIadrTaRb...
> > > Steve -
> > >
> > > Have you updated adesksys.dll? Check out
> > > http://support01.autodesk.com/knowledgebase/html/157553.htm (watch for
> > wrapping in the
> > > link).
> > >
> > > You can't set a system variable at the command prompt. It only lasts
> for
> > that session of
> > > command.exe. To set the variable (if you must) go to start / settings
/
> > control panel /
> > > system / Advanced / Environment Variables and set it in the system
> > variables box.
> > >
> > > hth
> > >
> > > jason martin
> > > frankfurt-short-bruza
> > >
> > > "Steve Purdy" wrote in message
> > > news:7842C880017DFC3941076E2D7DDA3D4C@in.WebX.maYIadrTaRb...
> > > > We have a network installation of AutoCad Map 3. The machine that
> hosts
> > the
> > > > license manager and a workstation were recently upgraded to Windows
> > 2000.
> > > > The license manager and clients were re-installed, and the LM runs
> fine,
> > and
> > > > a second workstation running Windows 95 runs the client without
> > incident.
> > > > But the Win2000 workstation won't run the client after installation,
> > giving
> > > > the message "Fatal Error: Security system is not functioning or is
> > > > improperly installed".
> > > >
> > > > I reviewed the help document on the website and tried several
things,
> > > > without success:
> > > >
> > > > I can ping the host from the workstation.
> > > > The system dates and times are the same.
> > > > I tried setting the ACADSERVER to the host name, but it doesn't
> > > > "stick"--after I close the command prompt window and reopen it, the
> > > > ACADSERVER variable is gone. Don't know what that means.
Regardless,
> > it
> > > > doesn't correct the problem.
> > > >
> > > > The host is recognizing the workstation. This line appears in the
log
> > file:
> > > >
> > > > 01-Feb-28 09:37:46: user@workstation [0]: Missed packet: Bad file
> > > > descriptor.
> > > >
> > > > Any ideas?
> > > >
> > > > Steve
> > > >
> > >
> >
>
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