Installation & Licensing

Installation & Licensing

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Member
JimCunningham1600
Posts: 3
Registered: ‎12-21-2007
Message 1 of 1 (122 Views)

Fatal Error on new DELL

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01-15-2013 03:06 PM

We're loading Autocad Civil 3D 2013 (stand alone license) on a new computer.  It seems to install fine but on starting the program, we get a "FATAL ERROR;  unhandled 80000003h Exception at fdd83172h" message.

We've done a clean uninstall / reinstall without success.

The new computer is a DELL:

Processors: 3rd Gen Intel® Core™ i5-3470 (Quad Core, 3.20GHz, 6MB w/HD2500 Graphics)
Operating System: Windows 7 Professional, No Media, 64-bit, English
OptiPlex 7010 SFF OptiPlex 7010 SFF w/ up to 90% Efficient Power Supply
Memory: 8GB, NON-ECC, 1600MHZ DDR3,2DIMM
Graphics Card: Intel Integrated Graphics,W/O
Boot Hard Drives: 320GB 2.5 SATA 3.0Gb/s with 16MB DataBurst Cache™

 

I'm wondering if the Integrated graphics card is the problem.  Has anyone run into this problem before?

Thanks

 

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