Installation & Licensing

Installation & Licensing

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0840004
Posts: 2
Registered: ‎10-28-2011
Message 1 of 3 (1,681 Views)
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Fatal error during installation Showcase 2012 and Inventor 2012

1681 Views, 2 Replies
10-28-2011 02:22 PM

Hi,

When I'm installing Autodesk Showcase 2012 I get a fatal error when the installer starts installing showcase.
I get a similar error when installing the latest Inventor.

Hope anybody can help.

Here's the logfile:

2011/10/28:23:14:57	Lennard	LENNARD-PC	=== Setup started on LENNARD-PC by Lennard ===
2011/10/28:23:14:57	Lennard	LENNARD-PC	Launch 
2011/10/28:23:15:07	Lennard	LENNARD-PC	PageOpen	LaunchDialog		
2011/10/28:23:15:18	Lennard	LENNARD-PC	PageOpen	BeginDeploymentDialog		
2011/10/28:23:15:46	Lennard	LENNARD-PC	PageOpen	LaunchDialog		
2011/10/28:23:16:27	Lennard	LENNARD-PC	PageOpen	LicenseDialog		
2011/10/28:23:16:29	Lennard	LENNARD-PC	PageOpen	ProductInfoDialog		
2011/10/28:23:16:50	Lennard	LENNARD-PC	PageOpen	ProductSelectionDialog2		
2011/10/28:23:17:15	Lennard	LENNARD-PC	PageOpen	FullProgressDialog		
2011/10/28:23:17:15	Lennard	LENNARD-PC	Installing DirectX 9.0 Runtime: D:\Users\Lennard\Downloads\Showcase 2012\3rdParty\DirectX\DXSETUP.exe /SILENT
2011/10/28:23:18:03	Lennard	LENNARD-PC	Install	DirectX 9.0 Runtime	Succeeded	
2011/10/28:23:18:03	Lennard	LENNARD-PC	Installing Autodesk® Material Library 2012:  TRANSFORMS="C:\Users\Lennard\AppData\Local\Temp\_AI3209.tmp\Content\ADSKMaterials\2012\CM\MaterialLibrary2012-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\Users\Lennard\Downloads\Showcase 2012\" INSTALLDIR="C:\Program Files (x86)\Common Files\Autodesk Shared\Materials\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2011/10/28:23:18:08	Lennard	LENNARD-PC	Install	Autodesk® Material Library 2012	Succeeded	
2011/10/28:23:18:08	Lennard	LENNARD-PC	Installing Autodesk® Material Library 2012 - Base Resolution Image Library:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\Users\Lennard\Downloads\Showcase 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2011/10/28:23:18:24	Lennard	LENNARD-PC	Install	Autodesk® Material Library 2012 - Base Resolution Image Library	Succeeded	
2011/10/28:23:18:24	Lennard	LENNARD-PC	Installing Autodesk® Material Library 2012 - Low Resolution Image Library:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\Users\Lennard\Downloads\Showcase 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2011/10/28:23:18:44	Lennard	LENNARD-PC	Install	Autodesk® Material Library 2012 - Low Resolution Image Library	Succeeded	
2011/10/28:23:18:44	Lennard	LENNARD-PC	Installing Autodesk® Material Library 2012 - Medium Resolution Image Library:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\Users\Lennard\Downloads\Showcase 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2011/10/28:23:19:12	Lennard	LENNARD-PC	Install	Autodesk® Material Library 2012 - Medium Resolution Image Library	Succeeded	
2011/10/28:23:19:13	Lennard	LENNARD-PC	Installing Autodesk® Showcase® 2012:  TRANSFORMS="D:\Users\Lennard\Downloads\Showcase 2012\x64\en-us\Showcase\AutodeskShowcase6.0.mst;C:\Users\Lennard\AppData\Local\Temp\_AI3209.tmp\x64\Showcase\AutodeskShowcase6.0-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\Users\Lennard\Downloads\Showcase 2012\" INSTALLDIR="C:\Program Files\Autodesk\Showcase 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2011/10/28:23:19:19	Lennard	LENNARD-PC	Install	Autodesk® Showcase® 2012	Failed	Installation aborted, Result=1603
2011/10/28:23:19:30	Lennard	LENNARD-PC	Rollback	Autodesk® Material Library 2012 - Medium Resolution Image Library	Succeeded	
2011/10/28:23:19:38	Lennard	LENNARD-PC	Rollback	Autodesk® Material Library 2012 - Low Resolution Image Library	Succeeded	
2011/10/28:23:19:48	Lennard	LENNARD-PC	Rollback	Autodesk® Material Library 2012 - Base Resolution Image Library	Succeeded	
2011/10/28:23:19:58	Lennard	LENNARD-PC	Rollback	Autodesk® Material Library 2012	Succeeded	
2011/10/28:23:19:58	Lennard	LENNARD-PC	Rollback	DirectX 9.0 Runtime	Failed	Failure is ignored, Result=1619

 

Already tried it, but that didn't seem to fix it either.

I only got them installed a few minutes ago by making a new user account on Windows. And it seems to have fixed the problem.

Thanks for the support anyway.

Product Support
david.lau
Posts: 1,511
Registered: ‎06-18-2008
Message 2 of 3 (1,636 Views)

Re: Fatal error during installation Showcase 2012 and Inventor 2012

11-01-2011 06:44 AM in reply to: 0840004

This is a tough error to resolve.  Can you re-download the package?

 

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...



David Lau
New Member
0840004
Posts: 2
Registered: ‎10-28-2011
Message 3 of 3 (1,633 Views)

Re: Fatal error during installation Showcase 2012 and Inventor 2012

11-01-2011 07:10 AM in reply to: david.lau

Already tried it, but that didn't seem to fix it either.

I only got them installed a few minutes ago by making a new user account on Windows. And it seems to have fixed the problem.

Thanks for the support anyway.

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