Failure to download Revit for Student

[1475sam]

before insalation there is a message that state "The media does not contain content and will be downloaded during installation".

so i just pushed install.  the program took about 20 mins to install and then at the end said that it failed. Revit and the Library failed. 

PLEASE PLEASE PLEASE help. 

[jessica.t]

Hi Samantha and welcome to the Autodesk Community!

Sorry for your installation troubles but we'll get this figured out! Could you please post your installation log so we can determine the exact failure?

Thank you!

[1475sam]

Here are my failure logs.

2014/1/31:15:00:16 Sam SAMANTHA Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/DIRECTX....

2014/1/31:15:00:16 Sam SAMANTHA Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Revit 2014\3rdParty\DirectX\DXSETUP.exe" /silent
2014/1/31:15:00:22 Sam SAMANTHA Install DirectX® Runtime Succeeded

2014/1/31:15:00:22 Sam SAMANTHA Download Skipped RVT2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/RVT2014_...

2014/1/31:15:00:22 Sam SAMANTHA Installing Autodesk® Revit® 2014: TRANSFORMS="C:\Autodesk\WI\Autodesk Revit 2014\x64\en-us\RVT2014\RVT2014.mst;C:\Users\Sam\AppData\Local\Temp\_AI8DD5.tmp\x64\RVT2014\RVT2014-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:18:32 Sam SAMANTHA Install Autodesk® Revit® 2014 Succeeded

2014/1/31:15:18:32 Sam SAMANTHA Download Skipped RVT2014_en-us http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/RVT2014_...

2014/1/31:15:18:33 Sam SAMANTHA Installing Autodesk® Revit® 2014 Language Pack: TRANSFORMS="C:\Users\Sam\AppData\Local\Temp\_AI8DD5.tmp\_la7800.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2014" SETUP_PACKAGECODE={7346B4A0-1400-0500-0000-705C0D862004} SETUP_UNINSTALLKEYS=0 SETUP_ISLANGUAGEPACK=1 SETUP_PRODUCTDEPENDENCIES=";;;" MUIHIDEARP=1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:18:46 Sam SAMANTHA Install Autodesk® Revit® 2014 Language Pack Succeeded

2014/1/31:15:18:46 Sam SAMANTHA Installing Autodesk Workflows 2014: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2014" SETUP_PACKAGECODE={7346B4A0-1400-0500-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:18:50 Sam SAMANTHA Install Autodesk Workflows 2014 Succeeded

2014/1/31:15:18:50 Sam SAMANTHA Download Skipped CM2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/CM2014.t...

2014/1/31:15:18:50 Sam SAMANTHA Installing Autodesk Material Library 2014: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2014" SETUP_PACKAGECODE={7346B4A0-1400-0500-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:19:28 Sam SAMANTHA Install Autodesk Material Library 2014 Succeeded

2014/1/31:15:19:28 Sam SAMANTHA Download Skipped CMILB2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/CMILB201...

2014/1/31:15:19:28 Sam SAMANTHA Installing Autodesk Material Library 2014 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2014" SETUP_PACKAGECODE={7346B4A0-1400-0500-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),{644F9B19-A462-499C-BF4D-300ABC2A28B1},;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:19:48 Sam SAMANTHA Install Autodesk Material Library 2014 - Base Image Library Succeeded

2014/1/31:15:19:48 Sam SAMANTHA Download Skipped CMILL2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/CMILL201...

2014/1/31:15:19:48 Sam SAMANTHA Installing Autodesk Material Library 2014 - Low Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2014" SETUP_PACKAGECODE={7346B4A0-1400-0500-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),{644F9B19-A462-499C-BF4D-300ABC2A28B1},;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/31:15:20:13 Sam SAMANTHA Install Autodesk Material Library 2014 - Low Image Library Succeeded

2014/1/31:15:20:13 Sam SAMANTHA Download Play CMILM2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/CMILM201...

2014/1/31:15:23:11 Sam SAMANTHA Download Aborted CMILM2014 http://trial2.autodesk.com/SWDLDNET3/2014/RVT/WI/EDU/{33292DAC-8423-4A6E-83C1-899C0C4F2E7E}/CMILM201...

2014/1/31:15:23:11 Sam SAMANTHA Install Autodesk Material Library 2014 - Medium Image Library Failed Download Failed, Installation aborted, Result=1603

2014/1/31:15:23:30 Sam SAMANTHA Rollback Autodesk Material Library 2014 - Low Image Library Succeeded

2014/1/31:15:23:50 Sam SAMANTHA Rollback Autodesk Material Library 2014 - Base Image Library Succeeded

2014/1/31:15:24:29 Sam SAMANTHA Rollback Autodesk Material Library 2014 Succeeded

2014/1/31:15:24:31 Sam SAMANTHA Rollback Autodesk Workflows 2014 Succeeded

2014/1/31:15:24:45 Sam SAMANTHA Rollback Autodesk® Revit® 2014 Language Pack Succeeded

2014/1/31:15:31:12 Sam SAMANTHA Rollback Autodesk® Revit® 2014 Succeeded

2014/1/31:15:31:13 Sam SAMANTHA Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

[taycummings]

I got everything worked out to reinstall Revit and tried to type in my new serial number and product key and its saying my product key isnt working? I need some guidance please

[camilo.lemos]

Hi Tay, welcome to the community!

Here's a list of Product Keys for our software. Can you have a look and double check that the product key you were given matches the one for your product on this list?

[camilo.lemos]

Hi Samantha, thanks for posting your installation log!

Can you please try the resolution posted on this thread?

Let us know how that goes please!