We are still having difficulty successfully configuring our Autodesk Vault Pro 2013 initial installation. We are getting the dreaded "Failed to acquire a license message"
Client machines cannot connect to the Autodesk Vault Pro server install we have running on sbs2011.
Here's the progress I've made so far:
I know we're close because we can see the test vaults that we created on the client side. We've disabled ipv6, so that's not it. Any idea why clients still can't acquire a license?
Any help is hugely appreciated, and thank you in advance!
Welcome to the community.
If the ADMS Vault server is on the same system as the License Manager, then it is probably still an IPv6 issue, even if you have disabled it.
The reason is because the license is not obtained by the client, but actually by the Vault itself. So if it is on the same server as the license manager, then it needs to connect locally to itself using IPv4. By default, the localhost on IPv6 is still going to be ::1 rather than 127.0.0.1, as predicted -- even if disabled.
For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:
Make sure your license manager shows licenses available and you should be set.
Also, allow ports 2080 and 27000 on the server for license connectivity thru the firewall.
Just to clarify, your clients are not pinging the server and getting a 127.0.0.1 are they?!? The clients need to get the correct IPv4 address of the server (preferably static) and the server itself (with the NLM and ADMS) needs to ping itself as localhost 127.0.0.1
Your powers of deduction are exemplary! Indeed client machines are getting a 127.0.0.1 when they ping the server. So they should instead get the real IP address. How can I amend this?