Hello all,
I'm having a heck of a time getting Maya installed. I have tried at least 6 times, selecting each of the different download methods offered on the site.(install now, download now & browser download).
I know my computer is more than capable of handling the software; Here's what I'm running it on:
Asus intel core i7
64bit
Windows 8
8g ram
loads of storage space
My system shows no firewalls are active
So - here's what I do:
I start the installs, and an few hours later, I get the install log showing that all components but Direct Connect failed.
I have attached screen shots and the install logs for inspection.
Any guidance would be greatly appreciated...I have to get this installed before next week for class. Im a little stressed out 😕
Hello and Welcome to the community.
You are reporting problems with installing Maya. I can see from the log you are getting errors with the installation of Direct X Runtime and Microsoft Visual C++. Please try the following steps to resolve this issue.
Step 1.
Uninstall Direct X and all versions of Microsoft Visual C++ from the program and features.
Step 2.
On the system where you are attempting to install download the software using the virtual agent.
1. Go to http://www.autodesk.com
2. Click on Contact Us
3. Click on Customer Service
4. Click on Virtual Agent “Ask”
5. Once the Virtual Agent opens:
Select the 2nd Choice "Download Links "
Select your product
You are now presented with the choice to download your software.
Step 3.
Prior to running the installer please make sure to complete steps 1-4 from the link.
Quick Start: General installation workflow.
http://upandready.typepad.com/up_and_ready/2013/04/quick-start-general-installation-workflow.html
Step 4. Run the installer.