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Failed installation of education Mudbox 2015!

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RobertReed97
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1772 Views, 2 Replies
‎05-07-2014 01:49 PM
‎05-07-2014 01:49 PM

Failed installation of education Mudbox 2015!

Here is the log. It seems as though it stops when it starts downloading C++ 2012???

 

2014/5/6:21:35:20 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:35:20 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:35:20 Robert ROBERT-PC Current Directory E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/6:21:35:20 Robert ROBERT-PC Launch
2014/5/6:21:35:20 Robert ROBERT-PC CommandLine
2014/5/6:21:35:20 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:35:20 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AIE776.tmp
2014/5/6:21:35:22 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:35:20 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:35:20 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:35:20 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AIE776.tmp
2014/5/6:21:35:20 Robert ROBERT-PC Launch
2014/5/6:21:35:21 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/6:21:35:26 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/6:21:35:29 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/6:21:35:52 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/6:21:35:57 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/6:21:35:57 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/6:21:36:04 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/6:21:36:04 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/6:21:36:05 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/6:21:36:05 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/5/6:21:36:06 Robert ROBERT-PC PageOpen InstallCompleteDialog
2014/5/6:21:36:39 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:36:59 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:36:59 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:36:59 Robert ROBERT-PC Current Directory E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/6:21:36:59 Robert ROBERT-PC Launch
2014/5/6:21:36:59 Robert ROBERT-PC CommandLine
2014/5/6:21:36:59 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:36:59 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI6A5B.tmp
2014/5/6:21:37:01 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:37:00 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:37:00 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:37:00 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI6A5B.tmp
2014/5/6:21:37:00 Robert ROBERT-PC Launch
2014/5/6:21:37:01 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/6:21:37:02 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/6:21:37:05 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/6:21:37:25 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/6:21:37:34 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/6:21:37:34 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/6:21:37:37 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/6:21:37:37 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "E:\AutoDesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/6:21:37:37 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/6:21:37:37 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/5/6:21:37:37 Robert ROBERT-PC PageOpen InstallCompleteDialog
2014/5/6:21:37:44 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:39:01 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:39:01 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:39:01 Robert ROBERT-PC Current Directory C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/6:21:39:01 Robert ROBERT-PC Launch
2014/5/6:21:39:01 Robert ROBERT-PC CommandLine
2014/5/6:21:39:01 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:39:01 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI4658.tmp
2014/5/6:21:39:03 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:39:01 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:39:01 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:39:01 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI4658.tmp
2014/5/6:21:39:01 Robert ROBERT-PC Launch
2014/5/6:21:39:02 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/6:21:39:04 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/6:21:39:06 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/6:21:39:25 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/6:21:39:27 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/6:21:39:27 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/6:21:39:31 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/6:21:39:31 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/6:21:39:31 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/6:21:39:31 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/5/6:21:39:32 Robert ROBERT-PC PageOpen InstallCompleteDialog
2014/5/6:21:39:41 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:55:13 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:55:13 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:55:13 Robert ROBERT-PC Current Directory C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/6:21:55:13 Robert ROBERT-PC Launch
2014/5/6:21:55:13 Robert ROBERT-PC CommandLine
2014/5/6:21:55:13 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:55:13 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI1E20.tmp
2014/5/6:21:55:15 Robert ROBERT-PC === Setup ended ===

2014/5/6:21:55:14 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/6:21:55:14 Robert ROBERT-PC Path_Length: 145
2014/5/6:21:55:14 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI1E20.tmp
2014/5/6:21:55:14 Robert ROBERT-PC Launch
2014/5/6:21:55:15 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/6:21:55:18 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/6:21:55:20 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/6:21:55:38 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/6:21:55:40 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/6:21:55:40 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/6:21:55:44 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/6:21:55:44 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/6:21:55:44 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/6:21:55:44 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/5/6:21:55:44 Robert ROBERT-PC PageOpen InstallCompleteDialog
2014/5/6:21:55:47 Robert ROBERT-PC === Setup ended ===

2014/5/7:15:15:57 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/7:15:15:57 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:15:57 Robert ROBERT-PC Current Directory C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/7:15:15:57 Robert ROBERT-PC Launch
2014/5/7:15:15:57 Robert ROBERT-PC CommandLine
2014/5/7:15:15:57 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:15:57 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AIECC7.tmp
2014/5/7:15:15:59 Robert ROBERT-PC === Setup ended ===

2014/5/7:15:15:57 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/7:15:15:57 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:15:57 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AIECC7.tmp
2014/5/7:15:15:57 Robert ROBERT-PC Launch
2014/5/7:15:15:58 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/7:15:16:02 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/7:15:16:06 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/7:15:16:10 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/7:15:16:11 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/7:15:16:13 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/7:15:16:16 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/7:15:16:35 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/7:15:16:43 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/7:15:16:44 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/7:15:16:47 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/7:15:16:47 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/7:15:16:48 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/7:15:16:48 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619
2014/5/7:15:16:48 Robert ROBERT-PC PageOpen InstallCompleteDialog
2014/5/7:15:16:54 Robert ROBERT-PC === Setup ended ===

2014/5/7:15:46:09 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/7:15:46:09 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:46:09 Robert ROBERT-PC Current Directory C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm
2014/5/7:15:46:09 Robert ROBERT-PC Launch
2014/5/7:15:46:09 Robert ROBERT-PC CommandLine
2014/5/7:15:46:09 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:46:09 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI9565.tmp
2014/5/7:15:46:11 Robert ROBERT-PC === Setup ended ===

2014/5/7:15:46:10 Robert ROBERT-PC === Setup started on ROBERT-PC by Robert ===
2014/5/7:15:46:10 Robert ROBERT-PC Path_Length: 145
2014/5/7:15:46:10 Robert ROBERT-PC Current Directory C:\Users\Robert\AppData\Local\Temp\_AI9565.tmp
2014/5/7:15:46:10 Robert ROBERT-PC Launch
2014/5/7:15:46:10 Robert ROBERT-PC PageOpen LaunchDialog
2014/5/7:15:46:12 Robert ROBERT-PC PageOpen LicenseDialog
2014/5/7:15:46:14 Robert ROBERT-PC PageOpen ProductInfoDialog
2014/5/7:15:46:37 Robert ROBERT-PC PageOpen ProductSelectionDialog2
2014/5/7:15:47:12 Robert ROBERT-PC PageOpen FullProgressDialog
2014/5/7:15:47:13 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/5/7:15:47:16 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/5/7:15:47:16 Robert ROBERT-PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\Autodesk_MBX_2015_English_French_German_Japanese_Win_64bit_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/5/7:15:47:16 Robert ROBERT-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546
2014/5/7:15:47:16 Robert ROBERT-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=1619

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Message 2 of 3
TravisNave
Mentor
in reply to: RobertReed97
‎05-07-2014 02:08 PM
‎05-07-2014 02:08 PM

Your product is failing to install because the prerequiste program required by the installer is failing prior to the installation of your Autodesk software.

 

Install Microsoft Visual C++ 2012 Redistributable (x64) Failed Installation aborted, Result=-2147024546

 
If the prerequisite program already exists on your computer, it is likely newer than the one the Autodesk installer is attempting to install. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

The prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.

For more information on this process, please see my KB article here:

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...



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Message 3 of 3
gpmail1
Contributor
in reply to: TravisNave
‎12-16-2015 10:07 AM
‎12-16-2015 10:07 AM

Shouldn't the installer be updated then? 

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