Installation & Licensing

Installation & Licensing

Reply
New Member
cdbrowning
Posts: 1
Registered: ‎03-12-2013
Message 1 of 2 (452 Views)

Failed installation -- Mechanical 2013

452 Views, 1 Replies
03-12-2013 08:54 AM

Receive message "An error occurred while installing this product. For more information view the installation log file." after failed attempt to install AutoCAD Mechanical 2013.

 

Log file text:

 

2013/3/12:06:13:42 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:06:13:42 jon.wood PRN-972SSN1 Launch 2013/3/12:06:14:29 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:06:14:05 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:06:14:05 jon.wood PRN-972SSN1 Launch 2013/3/12:06:14:27 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/3/12:06:14:27 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/3/12:06:14:28 jon.wood PRN-972SSN1 PageOpen LaunchDialog   2013/3/12:06:14:33 jon.wood PRN-972SSN1 PageOpen LicenseDialog   2013/3/12:06:14:35 jon.wood PRN-972SSN1 PageOpen ProductInfoDialog   2013/3/12:06:15:23 jon.wood PRN-972SSN1 PageOpen ProductSelectionDialog2   2013/3/12:06:16:30 jon.wood PRN-972SSN1 PageOpen FullProgressDialog   2013/3/12:06:16:30 jon.wood PRN-972SSN1 Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent 2013/3/12:06:19:34 jon.wood PRN-972SSN1 Install DirectX® Runtime Succeeded  2013/3/12:06:19:36 jon.wood PRN-972SSN1 Installing AutoCAD® Mechanical 2013:  TRANSFORMS="H:\x64\en-us\acadm\acad.mst;C:\Users\JON~1.WOO\AppData\Local\Temp\_AIE040.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/3/12:06:27:17 jon.wood PRN-972SSN1 Install AutoCAD® Mechanical 2013 Failed Installation aborted, Result=1603 2013/3/12:06:27:18 jon.wood PRN-972SSN1 PageOpen InstallCompleteDialog   2013/3/12:06:31:02 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:06:49:17 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:06:49:17 jon.wood PRN-972SSN1 Launch 2013/3/12:06:50:03 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:06:49:41 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:06:49:41 jon.wood PRN-972SSN1 Launch 2013/3/12:06:50:02 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/3/12:06:50:02 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/3/12:06:50:03 jon.wood PRN-972SSN1 PageOpen LaunchDialog   2013/3/12:06:50:06 jon.wood PRN-972SSN1 PageOpen LicenseDialog   2013/3/12:06:50:10 jon.wood PRN-972SSN1 PageOpen ProductInfoDialog   2013/3/12:06:50:46 jon.wood PRN-972SSN1 PageOpen ProductSelectionDialog2   2013/3/12:06:51:39 jon.wood PRN-972SSN1 PageOpen FullProgressDialog   2013/3/12:06:51:39 jon.wood PRN-972SSN1 Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent 2013/3/12:06:54:12 jon.wood PRN-972SSN1 Install DirectX® Runtime Succeeded  2013/3/12:06:54:14 jon.wood PRN-972SSN1 Installing AutoCAD® Mechanical 2013:  TRANSFORMS="H:\x64\en-us\acadm\acad.mst;C:\Users\JON~1.WOO\AppData\Local\Temp\_AIAE77.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/3/12:07:00:20 jon.wood PRN-972SSN1 Install AutoCAD® Mechanical 2013 Failed Installation aborted, Result=1603 2013/3/12:07:00:21 jon.wood PRN-972SSN1 PageOpen InstallCompleteDialog   2013/3/12:07:00:49 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:07:30:33 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:07:30:33 jon.wood PRN-972SSN1 Launch 2013/3/12:07:31:16 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:07:30:56 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:07:30:56 jon.wood PRN-972SSN1 Launch 2013/3/12:07:30:56 jon.wood PRN-972SSN1 [Error: 1052] The requested control is not valid for this service. 2013/3/12:07:31:14 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/3/12:07:31:14 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/3/12:07:31:16 jon.wood PRN-972SSN1 PageOpen LaunchDialog   2013/3/12:07:31:19 jon.wood PRN-972SSN1 PageOpen LicenseDialog   2013/3/12:07:31:21 jon.wood PRN-972SSN1 PageOpen ProductInfoDialog   2013/3/12:07:32:54 jon.wood PRN-972SSN1 PageOpen ProductSelectionDialog2   2013/3/12:07:33:23 jon.wood PRN-972SSN1 PageOpen FullProgressDialog   2013/3/12:07:33:24 jon.wood PRN-972SSN1 Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent 2013/3/12:07:35:54 jon.wood PRN-972SSN1 Install DirectX® Runtime Succeeded  2013/3/12:07:35:56 jon.wood PRN-972SSN1 Installing AutoCAD® Mechanical 2013:  TRANSFORMS="H:\x64\en-us\acadm\acad.mst;C:\Users\JON~1.WOO\AppData\Local\Temp\_AI94BF.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/3/12:07:42:22 jon.wood PRN-972SSN1 Install AutoCAD® Mechanical 2013 Failed Installation aborted, Result=1603 2013/3/12:07:42:23 jon.wood PRN-972SSN1 PageOpen InstallCompleteDialog   2013/3/12:07:45:15 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:07:52:43 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:07:52:43 jon.wood PRN-972SSN1 Launch 2013/3/12:07:53:26 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:07:53:06 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:07:53:06 jon.wood PRN-972SSN1 Launch 2013/3/12:07:53:24 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/3/12:07:53:24 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/3/12:07:53:25 jon.wood PRN-972SSN1 PageOpen LaunchDialog   2013/3/12:07:53:29 jon.wood PRN-972SSN1 PageOpen LicenseDialog   2013/3/12:07:53:32 jon.wood PRN-972SSN1 PageOpen ProductInfoDialog   2013/3/12:07:54:13 jon.wood PRN-972SSN1 PageOpen ProductSelectionDialog2   2013/3/12:07:54:38 jon.wood PRN-972SSN1 PageOpen FullProgressDialog   2013/3/12:07:54:38 jon.wood PRN-972SSN1 Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent 2013/3/12:07:57:10 jon.wood PRN-972SSN1 Install DirectX® Runtime Succeeded  2013/3/12:07:57:12 jon.wood PRN-972SSN1 Installing AutoCAD® Mechanical 2013:  TRANSFORMS="H:\x64\en-us\acadm\acad.mst;C:\Users\JON~1.WOO\AppData\Local\Temp\_AI3310.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/3/12:08:03:24 jon.wood PRN-972SSN1 Install AutoCAD® Mechanical 2013 Failed Installation aborted, Result=1603 2013/3/12:08:03:25 jon.wood PRN-972SSN1 PageOpen InstallCompleteDialog   2013/3/12:08:04:36 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:08:53:11 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:08:53:11 jon.wood PRN-972SSN1 Launch 2013/3/12:08:53:54 jon.wood PRN-972SSN1 === Setup ended ===

2013/3/12:08:53:33 jon.wood PRN-972SSN1 === Setup started on PRN-972SSN1 by jon.wood === 2013/3/12:08:53:33 jon.wood PRN-972SSN1 Launch 2013/3/12:08:53:53 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_13 SetupMode:1 InstallState:2 InstallAction:0 Message: 2013/3/12:08:53:53 jon.wood PRN-972SSN1 Inventorui== Parameter: Prereq_14 SetupMode:1 InstallState:2 InstallAction:7 Message: 2013/3/12:08:53:54 jon.wood PRN-972SSN1 PageOpen LaunchDialog   2013/3/12:08:54:02 jon.wood PRN-972SSN1 PageOpen LicenseDialog   2013/3/12:08:54:06 jon.wood PRN-972SSN1 PageOpen ProductInfoDialog   2013/3/12:08:54:30 jon.wood PRN-972SSN1 PageOpen ProductSelectionDialog2   2013/3/12:08:55:56 jon.wood PRN-972SSN1 PageOpen FullProgressDialog   2013/3/12:08:55:56 jon.wood PRN-972SSN1 Installing DirectX® Runtime: H:\3rdParty\DirectX\DXSETUP.exe /silent 2013/3/12:08:58:22 jon.wood PRN-972SSN1 Install DirectX® Runtime Succeeded  2013/3/12:08:58:24 jon.wood PRN-972SSN1 Installing AutoCAD® Mechanical 2013:  TRANSFORMS="H:\x64\en-us\acadm\acad.mst;C:\Users\JON~1.WOO\AppData\Local\Temp\_AI89E8.tmp\x64\acadm\acad-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="H:\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/3/12:09:05:07 jon.wood PRN-972SSN1 Install AutoCAD® Mechanical 2013 Failed Installation aborted, Result=1603

*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 2 of 2 (366 Views)

Re: Failed installation -- Mechanical 2013

03-22-2013 12:24 PM in reply to: cdbrowning

Make sure you are installing with admin rights, UAC off, and anti-virus disabled.  And make sure that there is not already another flavor of AutoCAD 2013 already installed.  Lastly, during your install, do not choose to install the service packs with the installation.  Install them after.

 

http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-2013-Suite-failed-installation-aborted-...

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!