Installation & Licensing

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Contributor
tomarneson
Posts: 14
Registered: ‎09-26-2010
Message 1 of 4 (255 Views)

fail on install c3d 2013

255 Views, 3 Replies
04-14-2012 06:05 PM

Install failed 3 times, always at the same place. Attached find the setuplog and a screenshot of the install program.

*Expert Elite*
TravisNave
Posts: 10,250
Registered: ‎01-14-2005
Message 2 of 4 (239 Views)

Re: fail on install c3d 2013

04-15-2012 03:55 PM in reply to: tomarneson

1601 is generally a problem with your Windows Installer itself.

 

This error occurs when the Microsoft Windows Installer Service has been corrupted on the system. The Windows Installer Service is considered a core component of some Windows operating systems.  If a core operating system component is corrupted, in some cases, the issue can only be addressed if the operating system itself is repaired or reinstalled.

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Contributor
tomarneson
Posts: 14
Registered: ‎09-26-2010
Message 3 of 4 (228 Views)

Re: fail on install c3d 2013

04-16-2012 05:04 PM in reply to: TravisNave

My OS is WindowsXP Media Center Edition Version 2002 SP3. I'd rather not reinstall the OS. Is there a workaround?

Contributor
tomarneson
Posts: 14
Registered: ‎09-26-2010
Message 4 of 4 (196 Views)

Re: fail on install c3d 2013

04-21-2012 04:03 PM in reply to: tomarneson

I tried again after downloading an installer from MS and downloading C3D 2013 (AutoCAD_Civil3D_2013_English_Win_32bit.exe) again. No Joy! it failed at the same spot. I've attached the setup log, which has all the install logs.

 

I'd really like feedback from Autodesk on how to fix this problem.

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