Installation & Licensing

Installation & Licensing

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Valued Contributor JM.
Valued Contributor
JM.
Posts: 55
Registered: ‎01-07-2011
Message 1 of 2 (271 Views)
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Factory Design Suite 2014 Premium

271 Views, 1 Replies
05-06-2013 10:15 AM

After I click on the setup file I get this error message:

 

The system cannot open the device or file specified.  C:\Users\user\AppData\Local\Temp\_AICC05.tmp\x64\acadm\acad.msi

 

I have run CClean several times after uninstalling previous version but does not help.

 

Any ideas how to fix the problem?

Product Support
byron.morales
Posts: 83
Registered: ‎10-04-2011
Message 2 of 2 (240 Views)

Re: Factory Design Suite 2014 Premium

05-07-2013 03:02 PM in reply to: JM.

Hello:

 

Please disable your Trend Micro or other Antivirus program and attempt to re-install.

 

http://upandready.typepad.com/up_and_ready/2013/01/trend-micro-the-system-cannot-open-the-device-or-...

 

Let us know the results.



Byron Morales
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