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Export License Error

2 REPLIES 2
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Message 1 of 3
MariaManuela
645 Views, 2 Replies

Export License Error

Hi all,

Anyone know why it is not possible export a 2010 3ds License to another pc?

 

Message:

 

"Export Request Failed"

"The Serial number you entered is not valid. try again."

 

Buuuuut....the serial it is correct. Woman Frustrated

 

Thanks

Asidek Consultant Specialist
www.asidek.es
2 REPLIES 2
Message 2 of 3
dgorsman
in reply to: MariaManuela

If the serial is under subscription, it may have been superceded with a new serial when the new release was issued.  Given that its a 2010 release, this have happened several times.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 3 of 3
emily.xu
in reply to: MariaManuela

I think your SN maybe upgraded to a new version, so you will no longer to export the license. The easy way to solve the problem is just install the product on your new machine, and activate it.



Emily Xu
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